Just Another "Submitted Ticket, No Help" Thread...

angelsdarkness · January 2012

I submitted a ticket 4 days ago about not receiving the Purple Fox from the anniversary gift even though I qualified, but still no reply. I am aware that I sent the rewards right after qualifying, but I don't think it should matter. Right? I am also aware that it can take a while for the rewards to be sent, but I received everything else, just not the fox. I posted comments and asked questions besides the ticket, but the employees don't seem to answer...help will be greatly appreciated. Thank You.

chaoticshelly · January 2012

It takes 3 to 5 business days min, and up to a month or more depending on the amount of tickets being handled.

angelsdarkness · January 2012

So I have to wait for a month? and will it even be resolved after that?

chaoticshelly · January 2012

I don't know the details very well but I'm sure they'll do their best to help you.

angelsdarkness · January 2012

k, thank you

Lilfoxz - Heavens Tear · January 2012

I set my third ticket needing answered ...still waiting....too update. I got a response now just waiting again for the fix. {banging head on desk} .

Just Another "Submitted Ticket, No Help" Thread...

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