West Coast Server Issues

2

Comments

  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    CRYSTY_III - Sanctuary wrote: »
    Oh, wow ty i didnt knew that , i was active on fw.At that time we was crying on FW forums to admins to move our account from Storm Legion server to another one ,more active b:sad
    Glad pwe rewarded the pwi players too. :)
    Ont the FW forums some1 said that the attacks came from ...China b:laugh lol what a irony..from Wanmei's country b:laugh

    It'd only make sense for a person to re-route their IP if they're going to DDoS a company. Such an action can have legal ramifications, if the perpetrator is found. I doubt someone posting on the forums is going to have more capability than a cybercop when it comes to something like that.b:mischievous

    Anyway, back on topic...

    Any further news? People still having issues with the servers?
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  • Salazina - Sanctuary
    Salazina - Sanctuary Posts: 24 Arc User
    edited December 2011
    KrittyCat wrote: »
    It'd only make sense for a person to re-route their IP if they're going to DDoS a company. Such an action can have legal ramifications, if the perpetrator is found. I doubt someone posting on the forums is going to have more capability than a cybercop when it comes to something like that.b:mischievous

    Anyway, back on topic...

    Any further news? People still having issues with the servers?

    Yepppp sanctuary still down for me :(
  • Taichii - Lost City
    Taichii - Lost City Posts: 21 Arc User
    edited December 2011
    i kinda suck at the whole quoting thing, but yeah im still having problems connecting, i'll try on my bro's computer and see if that makes any difference
  • CRYSTY_III - Sanctuary
    CRYSTY_III - Sanctuary Posts: 226 Arc User
    edited December 2011
    look here (PWI) :
    http://pwi.perfectworld.com/status

    and here (FW) :

    http://fw.perfectworld.com/status

    and here (BOI) :

    http://boi.perfectworld.com/status

    West Coast servers timer is with an "-"

    -1:03:45 AM

    looks like all pwe west coast servers are down... ??
    I guess only at pwi is a issue, cuz im updating my FW client now :)

    Edit :
    "Unable to connect to server" - PWI - Sanctuary
    FW is ok i can play
    BOI - didnt tested
    [SIGPIC][/SIGPIC] srry about my english, im sure you'll get the point what im trying to say b:chuckleb:bye
    Happy Holidays ! b:victory
  • Jeremied - Sanctuary
    Jeremied - Sanctuary Posts: 2,259 Arc User
    edited December 2011
    Strange, I'm running on Sanc fine at the moment. Although as a previously mentioned point, I'm unable to dual client to help my partner with his bh. o_o Odd.
    [SIGPIC][/SIGPIC]
    ~Demon as of 5/6/12 - On the night where the moon is closer to the earth and brighter than any other night in the past 18 years.~

    Slow and steady stays alive~ I'm in no rush, I'm enjoying the journey to end game just as it was ment to be. b:victory
    "You sir, are why I love clerics <3" < Liba - Heaven's Tear
    b:thanks Well thank you Liba<3
  • Atlantasia - Sanctuary
    Atlantasia - Sanctuary Posts: 78 Arc User
    edited December 2011
    o.o Well I got on Sanctuary by force logging, but it shows servers down.... Arch is a mess of lagg... >.< been getting 1fps and heavy ping there...
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    Just got a reply from frankie, the alert has been sent out. Hopefully we can see this resolved soon!b:victory
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  • monkeyshatter
    monkeyshatter Posts: 0 Arc User
    edited December 2011
    Hey everyone,

    I just wanted to let everyone know that we're aware of the server issues. We're currently working on it and hopefully all servers will be back up soon. I apologize for any inconveniences this may cause. Hopefully it'll just be simple case of lubing the hamster wheels.

    b:thanks
  • TolanSky - Heavens Tear
    TolanSky - Heavens Tear Posts: 598 Arc User
    edited December 2011
    CRYSTY_III - Sanctuary wrote: »
    look here (PWI) :
    http://pwi.perfectworld.com/status

    and here (FW) :

    http://fw.perfectworld.com/status

    and here (BOI) :

    http://boi.perfectworld.com/status

    West Coast servers timer is with an "-"

    -1:03:45 AM

    looks like all pwe west coast servers are down... ??
    I guess only at pwi is a issue, cuz im updating my FW client now :)

    As of 1:31 AM CST the servers appear to be up in PWI. But that doesn't make sense as while I was able to log in with one of my two accounts for maybe a half hour, I was unable to log in with my other account, and unfortunately I was also unable to log in with either account no more than 5 minutes ago after having logged off with the account that could log in just to test and see. So either the servers have randomly IP banned various people, or there is something more going on here that needs to be looked into.

    Also, not sure if this is relavent or not, but I have been trying to download PWI on my laptop and I can't even get past the initializer screen of the Installer, because it keeps telling me that my computer cannot connect to the servers for some reason. Unsure if that is related or I just have the game blocked on my laptop for some dumb reason that I can't figure out (don't think it is the latter though as I turned off all my computers virus protections, firewalls and what not and still couldn't get the game to install).
    Acc 1: TolanSky ~ ● Seeker / Daearena ~ Mystic / ThornLily ~ Veno
    Acc 2: Veilana ~ Sin / QueenBlubrry ~ Cleric / Lemondrop ~ Psychic
  • Taichii - Lost City
    Taichii - Lost City Posts: 21 Arc User
    edited December 2011
    um quick question... what does DDoS stand for? b:surrender
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    Taichii - Lost City wrote: »
    um quick question... what does DDoS stand for? b:surrender

    Google it!b:avoid


    Just kidding.b:chuckle

    Distributed Denial of Service. It's when a person (usually using a boatload of "slave" computers) submits so many requests to a server simultaneously that the server has to crash to prevent itself from frying. This leads to a denial of the service that the particular server supplies, thus why it was called "DDoS". It's happened many, many times, so many to Google alone that it has implemented a Captcha on too many like searches in a row.
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  • Vidish - Sanctuary
    Vidish - Sanctuary Posts: 90 Arc User
    edited December 2011
    Taichii - Lost City wrote: »
    um quick question... what does DDoS stand for? b:surrender

    Distributed Denial of Service
  • Taichii - Lost City
    Taichii - Lost City Posts: 21 Arc User
    edited December 2011
    Thank you and sorry for being bit of a noobb:thanks
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    Taichii - Lost City wrote: »
    Thank you and sorry for being bit of a noobb:thanks

    It might have happened many times, but few companies actually admit when it happens to them. PWE is a rarity in that regard, and as such, not many people outside of the IT field have any clue what it means.b:chuckle

    Don't feel bad, soooooooo many people were asking the same thing back when the DDoS attacks were ocurring.b:laugh
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  • Mishisan - Heavens Tear
    Mishisan - Heavens Tear Posts: 12 Arc User
    edited December 2011
    I'm Still having problems for some reason. I tried to login into my first account where i sell and cat shop and it worked fine, but when i switched over to my Main account it wouldn't let me log in. My brother tried to log into his and his account was denied as well. So my question is: Are some accounts being denied entrance to the game or are all accounts being denied?
    [SIGPIC][/SIGPIC]Thanks Dorset for the Awesome Sig!
  • StormHydra - Sanctuary
    StormHydra - Sanctuary Posts: 2,221 Arc User
    edited December 2011
    First World Problems.
    [SIGPIC][/SIGPIC]
    |Active: Coalescence - Lost City, Wizard|
    |Inactive: StormHydra - Sanctuary, Archer|
    |Call of Duty: Black Ops|League of Legends|Forsaken World|Perfect World International|The Elder Scrolls V: Skyrim|
  • monkeyshatter
    monkeyshatter Posts: 0 Arc User
    edited December 2011
    I'm not sure what's happening, but I don't recommend logging out if you're able to log in. I have one account that's in game fine and another that can't get into the same server.
  • TolanSky - Heavens Tear
    TolanSky - Heavens Tear Posts: 598 Arc User
    edited December 2011
    I am going to mention it again since it seems that either nobody saw it since it was at the bottom of the last page, or nobody noticed it because I edited it in after I had actually made the post.

    But I have been having some trouble downloading the game onto my brand new laptop this evening. The basic problem is that everytime I try to get the game installed the Installer will not load claiming that the installer cannot connect to the servers. Is there a possibility that whatever is causing the interruption of service to the game itself is also affecting the Game Download Servers? I ask because I have tried everything on my end I can think of to stop the issue of the Installer not getting stopped up, from turning off my Windows Firewall, to Turning off both Windows firewall as well as my Antivirus Protection. And still it says I cannot connect to the Server. So I am at a loss as to what to do. Currently I am in the process of downloading the Installer as a Torrent to see if that makes any difference in the situation but I am not anticipating that it will.
    Acc 1: TolanSky ~ ● Seeker / Daearena ~ Mystic / ThornLily ~ Veno
    Acc 2: Veilana ~ Sin / QueenBlubrry ~ Cleric / Lemondrop ~ Psychic
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    The problems they are having aren't being (and likely won't be) expounded upon. If I were you, I would just wait for the all-clear from MonkeyShatter, to avoid possible erroneous bans.b:surrender
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  • monkeyshatter
    monkeyshatter Posts: 0 Arc User
    edited December 2011
    TolanSky - Heavens Tear wrote: »
    I am going to mention it again since it seems that either nobody saw it since it was at the bottom of the last page, or nobody noticed it because I edited it in after I had actually made the post.

    But I have been having some trouble downloading the game onto my brand new laptop this evening. The basic problem is that everytime I try to get the game installed the Installer will not load claiming that the installer cannot connect to the servers. Is there a possibility that whatever is causing the interruption of service to the game itself is also affecting the Game Download Servers? I ask because I have tried everything on my end I can think of to stop the issue of the Installer not getting stopped up, from turning off my Windows Firewall, to Turning off both Windows firewall as well as my Antivirus Protection. And still it says I cannot connect to the Server. So I am at a loss as to what to do. Currently I am in the process of downloading the Installer as a Torrent to see if that makes any difference in the situation but I am not anticipating that it will.

    There is a possibility that the two issues may be related. It's hard to say until this issue is resolved.

    Also, I know it's something that you might have already done, but have you tried restarting the computer? I've noticed that sometimes fixes my patching issues.
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    MonkeyShatter wrote: »
    There is a possibility that the two issues may be related. It's hard to say until this issue is resolved.

    Also, I know it's something that you might have already done, but have you tried restarting the computer? I've noticed that sometimes fixes my patching issues.

    I feel bad for you guys... it seems it's going to be a late night for the crew, hm?b:shutup
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  • TolanSky - Heavens Tear
    TolanSky - Heavens Tear Posts: 598 Arc User
    edited December 2011
    MonkeyShatter wrote: »
    There is a possibility that the two issues may be related. It's hard to say until this issue is resolved.

    Also, I know it's something that you might have already done, but have you tried restarting the computer? I've noticed that sometimes fixes my patching issues.

    going to attempt that now, though if the game download problem is a related issue, and this is in fact being caused by a DDoS or whatever its called, it would be nice to know so we don't compound the problem by continuing to attempt to log in, download the game, etc... and just downright overloading the servers more than they already are. If you know what I mean?
    Acc 1: TolanSky ~ ● Seeker / Daearena ~ Mystic / ThornLily ~ Veno
    Acc 2: Veilana ~ Sin / QueenBlubrry ~ Cleric / Lemondrop ~ Psychic
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    TolanSky - Heavens Tear wrote: »
    going to attempt that now, though if the game download problem is a related issue, and this is in fact being caused by a DDoS or whatever its called, it would be nice to know so we don't compound the problem by continuing to attempt to log in, download the game, etc... and just downright overloading the servers more than they already are. If you know what I mean?

    If it were a DDoS, they would be able to tell (I would hope), since the requests made by the "slave" computers are all the same as the host. This would mean that there would be a large number of similar requests to the server, which would be easy to spot in any troubleshooting.

    For that reason, I'm not thinking along the lines of a DDoS, though I guess anything is possible.
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  • monkeyshatter
    monkeyshatter Posts: 0 Arc User
    edited December 2011
    KrittyCat wrote: »
    I feel bad for you guys... it seems it's going to be a late night for the crew, hm?b:shutup

    This probably makes up for not having maintenance this week...

    b:cry
  • TolanSky - Heavens Tear
    TolanSky - Heavens Tear Posts: 598 Arc User
    edited December 2011
    KrittyCat wrote: »
    If it were a DDoS, they would be able to tell (I would hope), since the requests made by the "slave" computers are all the same as the host. This would mean that there would be a large number of similar requests to the server, which would be easy to spot in any troubleshooting.

    For that reason, I'm not thinking along the lines of a DDoS, though I guess anything is possible.

    That assumes that the DDoS were programed by a complete idiot instead of a genius. A smart programmer could easily design a DDoS attack that requires each slave computer to make a unique or random request of the target computer, thereby making the attack look uncoordinated though still as effective in shutting down the server if done in a large enough mass effect.

    Aologies, I think too much :(
    Acc 1: TolanSky ~ ● Seeker / Daearena ~ Mystic / ThornLily ~ Veno
    Acc 2: Veilana ~ Sin / QueenBlubrry ~ Cleric / Lemondrop ~ Psychic
  • Tuiat - Sanctuary
    Tuiat - Sanctuary Posts: 16 Arc User
    edited December 2011
    Time, 12:18am Server time.

    I can log onto Archosaur, presumably all other servers as well.

    Sanctuary, No. Not working.
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited December 2011
    TolanSky - Heavens Tear wrote: »
    That assumes that the DDoS were programed by a complete idiot instead of a genius. A smart programmer could easily design a DDoS attack that requires each slave computer to make a unique or random request of the target computer, thereby making the attack look uncoordinated though still as effective in shutting down the server if done in a large enough mass effect.

    Aologies, I think too much :(

    Doing so would require months of preparation, and possibly months again of writing the code required. That would require each "slave" computer (which is the computer of the everyday person who downloaded some sort of malware on accident) to access a different line of the affecting program. This would also mean that there would have to be many, many lines in the affecting program, otherwise there would be limited options which the "slave" could select from, thus defining it as a DDoS.

    In short, to do that to any company would mean that you have a deep and utter loathing for all that company stands for, and would be willing to dedicate a year of your life for a few days of satisfaction as they scramble to fix something you did. Pretty much, you'd have to be crazy or have waaaaay to much spare time on your hands.b:chuckle
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  • monkeyshatter
    monkeyshatter Posts: 0 Arc User
    edited December 2011
    Tuiat - Sanctuary wrote: »
    Time, 12:18am Server time.

    I can log onto Archosaur, presumably all other servers as well.

    Sanctuary, No. Not working.

    The servers are letting me login intermittently. Don't log out as there is a chance that you may not be able to get back on.
  • TolanSky - Heavens Tear
    TolanSky - Heavens Tear Posts: 598 Arc User
    edited December 2011
    KrittyCat wrote: »
    Doing so would require months of preparation, and possibly months again of writing the code required. That would require each "slave" computer (which is the computer of the everyday person who downloaded some sort of malware on accident) to access a different line of the affecting program. This would also mean that there would have to be many, many lines in the affecting program, otherwise there would be limited options which the "slave" could select from, thus defining it as a DDoS.

    In short, to do that to any company would mean that you have a deep and utter loathing for all that company stands for, and would be willing to dedicate a year of your life for a few days of satisfaction as they scramble to fix something you did. Pretty much, you'd have to be crazy or have waaaaay to much spare time on your hands.b:chuckle

    I would have to agree with you on pretty much all counts, which is why I apologized for thinking too much XD
    Acc 1: TolanSky ~ ● Seeker / Daearena ~ Mystic / ThornLily ~ Veno
    Acc 2: Veilana ~ Sin / QueenBlubrry ~ Cleric / Lemondrop ~ Psychic
  • xkanx
    xkanx Posts: 0 Arc User
    edited December 2011
    KrittyCat wrote: »
    Doing so would require months of preparation, and possibly months again of writing the code required. That would require each "slave" computer (which is the computer of the everyday person who downloaded some sort of malware on accident) to access a different line of the affecting program. This would also mean that there would have to be many, many lines in the affecting program, otherwise there would be limited options which the "slave" could select from, thus defining it as a DDoS.

    In short, to do that to any company would mean that you have a deep and utter loathing for all that company stands for, and would be willing to dedicate a year of your life for a few days of satisfaction as they scramble to fix something you did. Pretty much, you'd have to be crazy or have waaaaay to much spare time on your hands.b:chuckle

    Um what? I know a certain group who can do it in hours of planning

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