Wrong account email
takrayzox
Posts: 1 Arc User
Hi people. i sent a ticket to perfect world because when i created this account i wrote my email wrong. instead of hotmail, i wrote homail and i only noticed now when i was trying to purchase zen. as i said, i sent them a ticket explainimg the problem and i told them my correct email so they can answer but they are taking too long to reply. is there any other way to contact them? sry for my bad english
Post edited by takrayzox on
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you can e-mail customerservice@perfectworldinc.com, but it's going to be in the same queue as your ticket is. They typically take up to a week to respond to tickets. Currently they are dealing not only with a group of new-hires, but also with learning a whole new ticketing system, so it may take a little longer.[SIGPIC][/SIGPIC]0
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Correction; The email is now customerservice@perfectworld.com
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sig winner: neoyoshi0 -
Good luck, submitted a ticket 4 months ago trying to get my email address corrected and no response yet.
b:surrender[SIGPIC][/SIGPIC]
Thanks for the sig Ophida0 -
ChaoticShelly wrote: »Correction; The email is now customerservice@perfectworld.com
ahh well you've changed it with the newest support system. Gotta tell a guy these things =P
I'll make a note for future reference.[SIGPIC][/SIGPIC]0 -
Thanks . I will try, because i dont want to create another account. i already have one with my main character and some alts, and this one. Lets see if i get an answer xD0
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