I forgot my email, password and username

Tulox - Lost City
Tulox - Lost City Posts: 17 Arc User
edited December 2011 in Support Desk
Can a GM please help me? b:sad
I used to had another account, but I've been out for a while so I wasn't playng, and now I come in and try to log and I can't cus the password and username are wrong, and to make it worse I can't remember my email!
But I do remember some things for you to see that I'm the owner, I remember that when I log it says "welcome Orcerus" or something like that... the account have a Blademaster lv93 called natsuo with heavy gear HH90 (at least it had it when I logged out for the last time) it had a barbarian and I think a venomancer (low lvl)
I think it had some fashion...

So please if any GM can help me, pleeeaseeee heeelp )): I wanna play! ))): please help me GMs b:sad

Ty
Post edited by Tulox - Lost City on

Comments

  • Mor_Toran - Sanctuary
    Mor_Toran - Sanctuary Posts: 457 Arc User
    edited December 2011
    send an e-mail to customerservice.perfectworldinc.com with as much detail as you can muster about the account.

    They will ask you for verifying information, then you should be good to go.
    "No matter how subtle the wizard, a knife between the shoulder blades will seriously cramp his style." - Steven Brust, Yendi

    [SIGPIC][/SIGPIC]
    Yeah, I'm that good. b:chuckle
  • Tulox - Lost City
    Tulox - Lost City Posts: 17 Arc User
    edited December 2011
    Thank you very much! :D
  • Tulox - Lost City
    Tulox - Lost City Posts: 17 Arc User
    edited December 2011
    Mor_Toran - Sanctuary wrote: »
    send an e-mail to customerservice.perfectworldinc.com with as much detail as you can muster about the account.

    They will ask you for verifying information, then you should be good to go.

    How do I email something to that link? o.o
  • Mor_Toran - Sanctuary
    Mor_Toran - Sanctuary Posts: 457 Arc User
    edited December 2011
    Whoops, I must not have been very awake yet, it's customerservice@perfectworldinc.com
    "No matter how subtle the wizard, a knife between the shoulder blades will seriously cramp his style." - Steven Brust, Yendi

    [SIGPIC][/SIGPIC]
    Yeah, I'm that good. b:chuckle
  • Tulox - Lost City
    Tulox - Lost City Posts: 17 Arc User
    edited December 2011
    hahaha no worries :D thank you very much again!
  • missinghana
    missinghana Posts: 3 Arc User
    edited December 2011
    Mor_Toran - Sanctuary wrote: »
    Whoops, I must not have been very awake yet, it's customerservice@perfectworldinc.com

    ok i have tried the ticketing system deal. the issue is my password was either changed or something. the one i had for it stopped working. the email i registered account with almost 3 years ago is inactive. they say "log in" to use tickets. well if i could log in i wouldnt have a problem no? and the email to customerserviceetc. fails. ive tried like 6 times. i just want to speak to a GM and see if i can prove ownership of my account and change the email linked to it and then change password and regain my account. but anyone who can help me at perfectworld is very elusive and hard to reach and i am becoming frustrated with the whole thing. someone please help.
  • Tulox - Lost City
    Tulox - Lost City Posts: 17 Arc User
    edited December 2011
    You should make a new account and get the ticket with that account telling them your problem and all that, and the email is you need is: customerservice@perfectworldinc.com

    It worked for me, and the time of the answer depends on the day works, they may take a few hours to answer you.

    Hope it works, and good luck! :D
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