Friends List Cleared

Posts: 4 Arc User
edited November 2011 in Support Desk
I logged on to find that my friends list was completely cleared out on some of my characters. Is this a glitch?

Is the friends list data stored within the files on my computer or is it server based?

If it's stored on my computer I might just need to uninstall and reinstall, maybe run a few scans, but i would like to know if that would be needed, since it takes almost a whole day to download the complete game client.

Thanks in advance for any help in this matter.
Post edited by Kamriah - Dreamweaver on

Comments

  • edited November 2011
    It's on the server. Change your password now. Keep an eye on the IP address it shows you last logged in on. Open a ticket to have a GM look into it.

    When you change your password, make sure you don't share it with anyone, use something decently complex, and you will want to change your e-mail password as well. Never share your info with your friends.
    [SIGPIC][/SIGPIC]
  • Posts: 4 Arc User
    edited November 2011
    Thank you Sylen for your reply.

    I've never shared any of my info with anyone, that's why i wondered if it may be something to do with the files on my computer.

    If the friends list is server side then that means it's nothing on my end then.

    I've changed all my passwords and will start paying closer attention to the login info when I log in.

    Thank you again for your response to this matter, much appriciated.

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