Lag Spikes

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Betrigan - Raging Tide
Betrigan - Raging Tide Posts: 44 Arc User
edited October 2011 in Support Desk
Anyone else having serious lag right now on the Raging Tide server.... 7000 to 14000 mseconds...

Done the usual checks re net connection etc all fine with great ping times and average bandwidth speeds normal... not doing anything in background etc...

Was fine earlier today...
Post edited by Betrigan - Raging Tide on

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  • Betrigan - Raging Tide
    Betrigan - Raging Tide Posts: 44 Arc User
    edited October 2011
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    Lots of other players complaining and now unable to stay connected either... Something obviously gone belly up at PWI....
  • Lady_storm - Raging Tide
    Lady_storm - Raging Tide Posts: 8 Arc User
    edited October 2011
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    yeah i'm having issues with the lag too and i've noticed in world chat that alot of other people are having the same problems in different areas of the world. I've been having the lag issues for quite some time and it would really be nice if the problem could be fixed sometime soon as well. its just getting a bit ridiculous. the lag is getting soo bad that it disconnects me when i'm still connected to the internet.b:angry

    plz fix the problem pwi b:cry i love this game but now the lag is getting so bad i'm not so sure i can keep playing it b:cry
  • Betrigan - Raging Tide
    Betrigan - Raging Tide Posts: 44 Arc User
    edited October 2011
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    Lol, and now the Support ticket system is down so I cannot submit a formal request...
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited October 2011
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    A traceroute to the Raging Tide Server... 
    D:\PWTest>tracert -h 16 pwieast3.perfectworld.com

Tracing route to pwieast3.perfectworld.com [74.201.183.67]
over a maximum of 16 hops:

  1     1 ms    <1 ms    <1 ms  192.168.15.1
  2    <1 ms    <1 ms    <1 ms  192.168.7.254
  3     7 ms     7 ms     7 ms  76-250-208-3.lightspeed.livnmi.sbcglobal.net [76.250.208.3]
  4    10 ms     9 ms     9 ms  75.26.64.122
  5    10 ms    10 ms     9 ms  75.26.64.82
  6     9 ms     9 ms     8 ms  12.83.32.133
  7    17 ms    16 ms    16 ms  151.164.99.129
  8    17 ms    16 ms    16 ms  gar3.cgcil.ip.att.net [12.122.79.85]
  9    33 ms    33 ms    33 ms  cr2.cgcil.ip.att.net [12.122.132.210]
 10    35 ms    35 ms    36 ms  cr2.cgcil.ip.att.net [12.123.7.250]
 11    36 ms    35 ms    35 ms  cr1.n54ny.ip.att.net [12.122.1.1]
 12    32 ms   149 ms   124 ms  gar14.n54ny.ip.att.net [12.122.105.25]
 13     *        *        *     Request timed out.
 14    33 ms    33 ms     *     border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73]
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.

Trace complete.

D:\PWTest>pause
Press any key to continue . . .
    See stop 13 there? That's where your issue is. And it's not a PWE connection. Hop 14 is the border hub before you hit PWI's ISP. 15 would be PWI's ISP and you're not going to get a response there because of protocols in place to prevent a DDoS attack.

    Do your traceroute when you are having the issue and post it. I'm currently gettin an in-game ping of 1900. (in-game is typically 20-30% higher than actual at a minimum) My ping response from the server selection screen is 47.

    Lady_storm - Raging Tide wrote: »
    ... the lag is getting soo bad that it disconnects me when i'm still connected to the internet.b:angry...
    The lag, and your connection to the internet are not related.

    I've tried a few more tests, and it looks like that regional hub causing the issue, not PWE or their servers.

    Read the third post in This thread.

    if you're still confused, please post a copy of your traceroute, OS (Operating System), system and local network specs, and any security software you have running.
    [SIGPIC][/SIGPIC]
  • mrbogus
    mrbogus Posts: 1 Arc User
    edited October 2011
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    SylenThunder - Sanctuary wrote: »

    if you're still confused, please post a copy of your traceroute, OS (Operating System), system and local network specs, and any security software you have running.

    coming from someone who seems to know about networks...you should know better

    posting this sort of information could cause someone to get **** very easily

    DO NOT POST THIS INFORMATION
  • Lady_storm - Raging Tide
    Lady_storm - Raging Tide Posts: 8 Arc User
    edited October 2011
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    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\tiffany>tracert pwieast3.perfectworld.com

    Tracing route to pwieast3.perfectworld.com [74.201.183.68]
    over a maximum of 30 hops:

    1 2 ms <1 ms 4 ms 192.168.1.1
    2 2 ms 1 ms 1 ms adsl-70-252-145-222.dsl.ksc2mo.swbell.net [70.25
    2.145.222]
    3 9 ms 11 ms 12 ms 192.0.2.100
    4 13 ms 10 ms 10 ms 67.64.49.1
    5 10 ms 10 ms 9 ms 151.164.103.121
    6 21 ms 25 ms 23 ms ppp-151-164-52-14.rcsntx.swbell.net [151.164.52.
    14]
    7 20 ms 20 ms 20 ms gar29.dlstx.ip.att.net [12.122.79.65]
    8 66 ms 66 ms 66 ms cr84.dlstx.ip.att.net [12.123.18.178]
    9 68 ms 70 ms 67 ms cr2.dlstx.ip.att.net [12.123.18.250]
    10 67 ms 67 ms 70 ms cr1.attga.ip.att.net [12.122.28.173]
    11 65 ms 67 ms 67 ms cr2.wswdc.ip.att.net [12.122.1.174]
    12 67 ms 67 ms 67 ms cr2.n54ny.ip.att.net [12.122.3.37]
    13 71 ms 62 ms 62 ms gar14.n54ny.ip.att.net [12.122.105.81]
    14 * * * Request timed out.
    15 64 ms 64 ms 65 ms border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]

    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\tiffany>

    this is what i came up with but dont fully understand it. it took me awhile just to figure out how to do the darn tracert lol :( i so need to learn more about computers and such
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited October 2011
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    mrbogus wrote: »
    coming from someone who seems to know about networks...you should know better

    posting this sort of information could cause someone to get **** very easily

    DO NOT POST THIS INFORMATION

    ok perhaps you could explain to me how posting this information could get you ****?

    Here' have a shot...

    Operating System: Windows 8
    Ram: 4GB
    Video: Nvidia GTX480 1GB
    Local Network: 100/1000MB wired connection into a Linksys Router that is connected into my ADSL Modem.
    Internet: 12MB down 2MB up ADSL fiber.
    Anti-Virus: Avira
    Anti-Malware: Malwarebytes

    Now, I want everyone to take that information and try to **** anyone with it.

    You can't do it.

    I know, I've been hacking systems for over 20 years now. I work in network security.


    For Lady_storm, hop 14 is your problem. that's the router that is dropping packets. It's still not connected to PWE.
    [SIGPIC][/SIGPIC]
  • Ukkie - Sanctuary
    Ukkie - Sanctuary Posts: 120 Arc User
    edited October 2011
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    mrbogus wrote: »
    coming from someone who seems to know about networks...you should know better

    posting this sort of information could cause someone to get **** very easily

    DO NOT POST THIS INFORMATION

    ROFLMAO. Your post is ... BOGUS!

    There is no way in hell this is gonna get you ****. If you think that you should join a paranormal investigation group and try to get into the FBI and CIA because they DO HAVE AN ALIEN BODY at Area51.

    Dude... b:thanks

    Trolololol, tnx for the fun on a late Friday night b:laugh
    Gentlemen, I believe I am on fire

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