Ticket 15049-311217 Enter Valley of Reciprocity

Fleuri - Sanctuary · October 2011

So... for the past few years I have had problems getting into Rebirth Delta. All too often, when entering Delta, someone goes offline. And, uniquely, when they are offline they cannot log in, even with force log, because they are already logged in.

Anyways, I have been filing bug reports about this (its not like there's much else for me to do while waiting for those three minutes to go by until I can log in again), and I have been taking screenshots, and I have been noticing peculiar inconsistencies.

So, anyways, in my most recent ticket, I was asked:

SharkShark wrote:

While we continue to investigate this issue, please post your experience to the general discussion forums so that we may collect data from other players who may have experienced the same issue as you.

Please be sure to respond back to us with a link to the forum thread. Thanks for contacting Customer Service.

So, here are things I have noticed:

First, when I personally get kicked out, I am not kicked out right away. The squad vanishes, and I am left in 1k streams. I can even chat for a few seconds before I get the server error.

Likewise, when someone else gets booted and i am in squad, it takes several seconds before I see their offline message.

But the inconsistencies become particularly noticable when the squad leader gets booted.

When the squad leader gets booted:

The squad list remains unchanged -- the squad leader is still shown in squad even after I see the offline message. And, of course, this means no one can invite the squad leader back when they log back in.

But, also, when I leave squad myself, I still seem to be in squad.

Anyways, since they have asked for information, anyone that has personal observations about this issue -- especially stuff which does not make sense, please post them here?

SoniMax - Sanctuary · October 2011

That has happened to me only once.

Ikarium - Dreamweaver · October 2011

I have had this happen to me once - the squad all went to the RB instance and I was left in 1k then suddenly d/c.

I have seen it happen a handful of times to other people where the get left behind and they also get d/c'd.

Though I might add, for as long as I have been doing RB (back as far as when Gamma was popular), the times I have seen this happen are only in recent months.

Asterelle - Sanctuary_1381265973 · October 2011

This bug is one of those long standing bugs that are never fixed. I've seen it happen about 25-30 times, around 10% of the time.

Traz - Dreamweaver · October 2011

I speak a bit of PMI GM.

We are aware of this error and we are currently working on it. Expect a fix soon. TY

*gives zen charge link*

That is all.

ImNotFiveAps - Dreamweaver · October 2011

I get a dc error thingie when I dual client. One goes offline but stays in squad, and even as im relogging him he doesn't disappear or go off squad list til after i re log him in q.q

Bearish - Sanctuary · October 2011

Fleuri - Sanctuary wrote: »

So... for the past few years I have had problems getting into Rebirth Delta. All too often, when entering Delta, someone goes offline. And, uniquely, when they are offline they cannot log in, even with force log, because they are already logged in.

Anyways, I have been filing bug reports about this (its not like there's much else for me to do while waiting for those three minutes to go by until I can log in again), and I have been taking screenshots, and I have been noticing peculiar inconsistencies.

So, anyways, in my most recent ticket, I was asked:

So, here are things I have noticed:

First, when I personally get kicked out, I am not kicked out right away. The squad vanishes, and I am left in 1k streams. I can even chat for a few seconds before I get the server error.

Likewise, when someone else gets booted and i am in squad, it takes several seconds before I see their offline message.

But the inconsistencies become particularly noticable when the squad leader gets booted.

When the squad leader gets booted:

The squad list remains unchanged -- the squad leader is still shown in squad even after I see the offline message. And, of course, this means no one can invite the squad leader back when they log back in.

But, also, when I leave squad myself, I still seem to be in squad.

Anyways, since they have asked for information, anyone that has personal observations about this issue -- especially stuff which does not make sense, please post them here?

hi

Kerona - Sanctuary · October 2011

Bearish wants to be IH killed.

I've had this bug happen to me personally at least five times, and people in my party at least twenty. It's very common.

Michael_Dark - Lost City · October 2011

I'd say the chance of it happening are probably about 5%. I've run at least 100 full Deltas, and for a while I was the go-to guy to run and tank cultis.. lots of partial BH runs as well.

It seems to affect some people more than others though. It's happened to me once or twice but I've seen it happen to other people 15-20 times.

You're more likely to get booted to 1k than logged out upon entering, I think.

As for priority, they should fix the 1k/warsong double death boot to open map bug before this one.

SylenThunder - Twilight Temple · October 2011

Traz - Dreamweaver wrote: »

I speak a bit of PMI GM.

We are aware of this error and we are currently working on it. Expect a fix soon. TY

*gives zen charge link*

That is all.

Yep, that's pretty much it. Wait a year and you'll hear a rumor about a fix for it being tested on the PW-CN beta server.

Annalyse - Heavens Tear · October 2011

Michael_Dark - Lost City wrote: »

As for priority, they should fix the 1k/warsong double death boot to open map bug before this one.

I thought they fixed the 1k bug by making it so that you have to res now? The only way you can 1k is if you die in Happy Valley... which is easy enough to be careful about, though still annoying. Warsong as far as I know remains unchanged.

As to the OP's topic, this has never happened to me but has happened to other people in my squads quite frequently, including one of my close friends. He too says it would never let him relog even with force log for a few min. Now when I enter RB I always check to make sure there are 5 other people there lol, since they don't show as d/cing immediately.

Michael_Dark - Lost City · October 2011

They might have fixed it. I dunno. Uninstalled. b:laugh

Joshcja - Sanctuary · October 2011

Michael_Dark - Lost City wrote: »

They might have fixed it. I dunno. Uninstalled. b:laugh

They fixed it

Michael_Dark - Lost City · October 2011

Joshcja - Sanctuary wrote: »

They fixed it

Ok, then it would make sense to fix this next. b:victory

Traz - Dreamweaver · October 2011

I've found lunar trophy mode will also do this same bug. We at one point had it happen 3 times in a row.

Asterelle - Sanctuary_1381265973 · October 2011

Traz - Dreamweaver wrote: »

I've found lunar trophy mode will also do this same bug. We at one point had it happen 3 times in a row.

I talked to a GM about that bug and apparently it's caused by buying too many 11*/12* orbs. Try buying fewer next time.

Fleuri - Sanctuary · October 2011

Personally, this bug hits my squad almost every time we try to enter. (Though it hits me, personally, maybe 10% of the time.)

I have had a number of occasions where we gave up after an hour of trying to get in. And that's without buffing or buillding chi between attempts.

So it sounds very much like something is going on here which is tied to people's accounts.

Traz - Dreamweaver · October 2011

Asterelle - Sanctuary wrote: »

I talked to a GM about that bug and apparently it's caused by buying too many 11*/12* orbs. Try buying fewer next time.

Didn't have a single item +11 or +12 at the time so wasn't me b:scorn

Ticket 15049-311217 Enter Valley of Reciprocity

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