Login issue with Opera, Please post here

chaoticshelly
chaoticshelly Posts: 0 Arc User
edited October 2011 in Support Desk
Hi everyone,

We've recently had a few forum members, including myself, report difficulties in logging into the PWE website, PWI forum included via Opera browser.

The issue is described as the login page http://www.perfectworld.com/login reloading after typing in login info, and the login pop up not showing up as well.

If you are experiencing this issue please report it here, if you are experiencing other related issues to Opera only, please do so as well.

Your report must include your Opera version, build and so on. That info can be found under the Help tab -> About Opera and should be displayed as such:
Version information
Version
11.51

Build
1087

Platform
Win32

System
Windows XP

XHTML+Voice
Plug-in not loaded

Browser identification

Opera/9.80 (Windows NT 5.1; U; en) Presto/2.9.168 Version/11.51

This is my info, please only copy this part of your version info. It will help PWE's engineer's identifying the problem and possibly fix it asap.

Thank you!
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Post edited by chaoticshelly on

Comments

  • Dragono - Lost City
    Dragono - Lost City Posts: 118 Arc User
    edited October 2011
    I also have this problems sometimes with Opera but I have many problems with LogIns on many pages ^^

    About Opera
    Version Information
    Version
    11.51

    Build
    1087

    Platform
    Win32

    System
    Windows 7

    XHTML+Voice
    Plug-in not loaded

    Browser identification

    Opera/9.80 (Windows NT 6.1; U; de) Presto/2.9.168 Version/11.51
    I am from Germany and I am sorry if my English isn't very good b:surrender
  • AllanFox - Heavens Tear
    AllanFox - Heavens Tear Posts: 3 Arc User
    edited October 2011
    Current version I believe ... problems only appeared in the last couple of days and it appears to be associated with the web pages NOT responding to mouse clicks (and possibly enter characters too). No problems before then.

    About Opera
    Version information
    Version
    11.51

    Build
    1087

    Platform
    Win32

    System
    Windows XP

    XHTML+Voice
    Plug-in not loaded

    Browser identification

    Opera/9.80 (Windows NT 5.1; U; Edition Campaign 21; en-GB) Presto/2.9.168 Version/11.51
  • Kathikins - Dreamweaver
    Kathikins - Dreamweaver Posts: 30 Arc User
    edited October 2011
    The issue is trivial:

    All the login buttons require javascript, and will not function at all if it is disabled (this is dumb, but hey).
    Furthermore, there is a browser check as follows: 
    /CoreClient|MSIE [\d|\d\d]|Mozilla|WebKit/.exec(navigator.userAgent).toString()

    This checks for Internet Explorer, anything Mozilla-based, and WebKit. Also CoreClient, whatever that is. Opera, of course, is none of these; it claims this: 
    Opera/9.80 (Macintosh; Intel Mac OS X 10.7.1; U; en) Presto/2.9.168 Version/11.51

    This causes the first part of that line to return null, because it doesn't match. The second part then raises an exception, crashing the script. As such, nothing JS-related works in Opera.

    The trivial fix is to add "|Opera" to that string. The correct fix is to remove the JS requirement, and make a browser check that doesn't suck, and doesn't crash any JS interpreter it doesn't recognise.

    The other upshot is that you can work around the issue by setting your browser to identify as IE or Firefox (or anything else): Opera -> Quick Prefereces -> Edit Site Preferences -> Network -> Browser Identification: Identify as Firefox

    Okay, I've done your engineer's work for you in about ten minutes. And I don't even use Opera.

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