~How This Game Still Runs~

Hi,

As answers to your questions:

1.- The customer suport is what is expected in a free MMO game, many people have problems, so they try to solve them as humanly possible. About GM help, yes, if you need a GM assistance you will be able to contact them and have reply to your questions, but again, as humanly possible. Most people here feel unique so they expect that their problem is the only one that GM have to attend.

2.- There are regular updates/patches, and with every update/patch an explanation of what was the update about. Also there has been massive updates, like the one you mention.

3.- Its not necesary to purchase zens. Here you have many options. The game basically is design for you to play all the game without need of purchasing zens, at early levels gear can be obtained easily, in mid level if you have worked your character to a decend crafting level you can make your own equipment after harvesting the matts needed, making very decent gear. At high levels you can still make your own equipment, having very decent gear without purchasing zens. This point is really up to you, how much time you are willing to put ingame to farm this matts. Lazy people just buy zens to buy the matts needed to make the equipment that perfectly can be done by farming.
If you consider to obtain high level gear like rank 8 or rank 9 you would have to purchase some zens, although you could get them free, it would take too long, but a good option again would be farm high level matts like nirvana to make your own free high level gear.

4.- There is a lot, a player base is big. You will find some players around, maybe not as much as before, but you can always ask for help for bosses, or special quests. Maybe find a lot of noobs to help out, not sure, maybe some, but also you will find other people in their alts.
About getting pk, would only depend on which type of server you want to play, if you go into a pvp server, for sure any low level in some point will get pk, but if you go in a pve server you cant get pk unless you enable pk mode, so you would be safe.

5.- I would just add that replys like you got before is what keep new players from wanting to play this game. I would just give you the following tip:
Don't power level your character, the fun part of this game is actually play your character though out the experince of starting at lvl 1 and getting to lvl 100+. Knowing actually how to play your character is something you will get by actually playing each level and making your character grow in a balance way. Getting to lvl 100 in 2 days, purchasing the best gear around and not knowing how to actually use your character will make you just be a noob high level which will have more problems playing the game than enjoying the game.

Now just have fun and wb to pwi.

EIvemage - Dreamweaver wrote: »

sorry but i have to get this str8... no there is no support. if you have a problem that cant be solved by other players advice you can submit a ticket that will take 2 weeks to be reviewed. i dont even know why there is that little GM button in game, or the live chat support, because you can try at any day, at any time of the day, you wont get a response, guaranteed.

i tried it for 2 weeks, waited at least 2-5 hours a day in the live chat support at random times of the day, aswell as clicking the GM help button in game around once/hour... never had anyone answer.

About that, you can always PM GMS and you will get an answer, I have at least, and about live chat I have seen many cases that people has had help. Maybe you have had bad luck.

Protarius - Archosaur wrote: »

About that, you can always PM GMS and you will get an answer, I have at least, and about live chat I have seen many cases that people has had help. Maybe you have had bad luck.

ye im sure i had bad luck.. for 2 weeks str8. and all the other people just have bad luck aswell. so far i had around 25 people telling me that there is technichally no/hardly any support and 1 person that there is (which is you lol..).