Patcher crashes!!!

Orc_Rexxar - Sanctuary
Orc_Rexxar - Sanctuary Posts: 7 Arc User
edited September 2011 in Support Desk
My launcher is not working properly... some buttons are not working... when i click then, like "start" the launcher close and the patcher.exe shows running on process tab! Only graphics and manual buttons are working... but, when i try to patch manualy, the launcher close and patcher.exe shows running on process tab... but nothing appears.
Plz help me!!!! i am going crazy!!!

PS:
The launcher does not run anymore til i end the patcher.exe on process tab.
The launcher shows the game is updated, i tryend elementclient.exe... but cant login cause shows the game version is out of date.
Post edited by Orc_Rexxar - Sanctuary on

Comments

  • Orc_Rexxar - Sanctuary
    Orc_Rexxar - Sanctuary Posts: 7 Arc User
    edited September 2011
    plz help!
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2011
    Please see if any of the information below might help you...

    Restart your PC and network hardware first.

    Add the game folder and/or game files (all .exe file types) to the exceptions list in your firewall or antivirus software.

    Example: C:\Perfect World Entertainment\Perfect World International

    You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

    It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

    If you still need additional help, please Search our Knowledge Base for the terms mentioned above.

    If you need further help, when you reply back to us, or contact us, please answer the following questions:

    What exactly did you try in the information presented to you?

    What changes to your software did you make?

    What errors did you get?

    Thanks!
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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