unable to log in, Gibberish message

Irae - Harshlands
Irae - Harshlands Posts: 183 Arc User
edited September 2011 in Support Desk
I just re-installed PWI. The patcher was at version 515, so I manually updated all the way to 560, ran a verification, all complete.

When I hit start, or try to open Ele client I get an X message with a bunch of gibberish characters and it closes out.

wtf
Post edited by Irae - Harshlands on

Comments

  • SASSYCC - Sanctuary
    SASSYCC - Sanctuary Posts: 6 Arc User
    edited September 2011
    Wed I had tried to log into game, I got as far as signing in and it was in Chinesse, well ofc I cant speak anything but English! lol...so I asked a friend to tell me which ones to pick to get into the game...I choose what I was suppose to and still couldnt get in...was told to uninstall/reinstall....did that 2x now....I get to 515 version, I downloaded mirrors and manual patches and STILL cant get past the " update file error"....goin on 4th day now....soooo when u get it figured out...let me know plz :)


    HUG for ur patience too...
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited September 2011
    Irae - Harshlands wrote: »
    I just re-installed PWI. The patcher was at version 515, so I manually updated all the way to 560, ran a verification, all complete.

    When I hit start, or try to open Ele client I get an X message with a bunch of gibberish characters and it closes out.

    wtf

    Your DirectX isn't working. Try doing a clean install of your video drivers. If you would post your system specs I can give you instructions on how to do that.




    For SASSYCC, that's really strange, I haven't encountered that yet. Is everything in chinese? just the server selection? (the latter I have a fix for)
    [SIGPIC][/SIGPIC]
  • Irae - Harshlands
    Irae - Harshlands Posts: 183 Arc User
    edited September 2011
    My drivers are Apple drivers, I just re-installed Windows 7 on my machine and then brought in Drivers from my OSX disk. What you're saying makes sense....should I try getting DirectX online and installing it?

    just to clarify, this has ran perfectly on this machine in this exact configuration for over a year now. so it's just a matter of getting it set up correctly
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited September 2011
    ok, are you running Win7 in Virtual mode? With the OS-X as the main? or are you running a dual-boot system?
    [SIGPIC][/SIGPIC]
  • Irae - Harshlands
    Irae - Harshlands Posts: 183 Arc User
    edited September 2011
    SylenThunder - Sanctuary wrote: »
    ok, are you running Win7 in Virtual mode? With the OS-X as the main? or are you running a dual-boot system?

    It's a dual boot system, so for all intents and purposes I'm running a PC right now. What info regarding my drivers/system do you need specifically, where can I find that information, and how can I update/reinstall what is needed?
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited September 2011
    basically, what video card do you have?

    Like for Nvidia, Download the latest driver file, run it as administrator, then choose advance settings and then choose clean install.
    [SIGPIC][/SIGPIC]
  • Irae - Harshlands
    Irae - Harshlands Posts: 183 Arc User
    edited September 2011
    hey thanks man, here's what I did. I went to the OSX install disk (which is where you get the drivers from after installing Windows), found the NVidia drivers, and reinstalled the 64 bit version, and restarted. Now element client works. Thanks so much for you help man!

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