Still unable to log in.

Posts: 0 Arc User
edited August 2011 in Support Desk
Ok, so I know maintenance is over and done with by now. But I still can't seem to log into the game, and all the servers are up and running.

"Unable to connect to server" pops up.

I've verified client, restarted pc, cleared cookies, ect, ect, ect. All the normal procedures. Nothing wrong with pc, ect. I know this was not a patch update, so I can't use the old "cut and drag the game client" trick.

There's nothing in PWI technical support solutions that are able to help me with this problem. Any thread I find relates to people only posting "help me I can't log in!" that don't know about the "force log", "verifying client", or even just plain " they are doing maintenance right now" and other problems that I am already aware of.

So before I send in a ticket or reinstall the whole game (6 hours, ugh....), does anyone have a solution to this that I might be able to try out?
Post edited by maitatsu on

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Comments

  • edited August 2011
    Have you tried running a traceroute or ping to the server?

    Could you post this info, and system specs, OS ect. so we might be able to help?
    You've given us practically nothing to work with other than the vague error that states you can't connect.
    [SIGPIC][/SIGPIC]
  • Posts: 6 Arc User
    edited August 2011
    I am having the same problem. Website says the server is up and running but when i attempt to log in i recieve the message " unable to login due to server maintenance " I have cleaned, booted, cleared, virus scanned, reg cleaned, pinged, nothing seems to help.

    I am running OS window vista home fully updated, directX fully upgraded operating fine, video & sound specs upgraded and running fine, cpu speeds fine, I am able to play FW & other MMO's just fine. PWI is the only one i am having issues with. It worked just fine on my last login ( Aug 23, 2011 ). I have even attempted to login to another server ( Arch ) instead of Sanctuary and recieved the same message, so as a last ditch attempt before seeking tech aid ( they have nuff to do ) .. i uninstalled and reinstalled. NO HELP.. I can not get past the login screen and am now fully lost as to what the problem could be.
  • Posts: 4,377 Arc User
    edited August 2011
    [SIGPIC][/SIGPIC]
    Sorry i speak engrish b:chuckle
    Nickname doesn't have anything to do with sailor but related to a folklore
    Use search, it was your best friends to avoid many suffering in internet...

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