status of ticket

beatz09
beatz09 Posts: 0 Arc User
edited August 2011 in Support Desk
Hi i put a ticket in on 8-3 (15049-262485) havent heard anything back. any updates would be nice

thanks
Post edited by beatz09 on

Comments

  • beatz09
    beatz09 Posts: 0 Arc User
    edited August 2011
    bump..........
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited August 2011
    Please don't bump threads.

    I checked with Billing on that ticket, you should hopefully hear back from them today or tomorrow.

    If not, just keep updating your ticket.

    Billing Support doesn't get on the forums hardly ever, so they aren't going to see complaints. b:victory
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  • beatz09
    beatz09 Posts: 0 Arc User
    edited August 2011
    if i update the ticket doesn't it push me back in que farther. its been 11 days now with no response
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited August 2011
    beatz09 wrote: »
    if i update the ticket doesn't it push me back in que farther. its been 11 days now with no response

    no, it only pushes you back if you open a new one. Updating the ticket is what you need to do. but you also have to be patient. There are few GM and lots of tickets.
    [SIGPIC][/SIGPIC]

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