Restricted Country, for how long?

Zenorx - Harshlands
Zenorx - Harshlands Posts: 443 Arc User
edited May 2011 in Cash Shop Huddle
I bought a fair amount of UGC cards as I don't like entering my credit card details online, and the result?

pwbilling.png

I am Very Very disappointed at this, and yes I have seen the billing teams response to it,

Shnuggles wrote: »
Hold onto your cards/payments for now. This is a known issue and we are working hard to get it resolved as fast as possible. Thank you for the notification!

P.S. We have not asked Playspan to restrict any countries at this time. This is an error.

As a paying customer I would like a response to this, elaborating on when it will be fixed and why is it a "known issue"

Thankyou
Post edited by Zenorx - Harshlands on

Comments

  • NiightShadee - Heavens Tear
    NiightShadee - Heavens Tear Posts: 3 Arc User
    edited May 2011
    Same thing happened to me and i dont even know when its going to get fix so PWE please fix it and tell us!
  • seralynn
    seralynn Posts: 12 Arc User
    edited May 2011
    The systems should be up and working again now.

    Let us know if you're still having any issues.

    Thanks!

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