WIll not accept payment

CooolKidd - Heavens Tear
CooolKidd - Heavens Tear Posts: 1 Arc User
edited May 2011 in Cash Shop Huddle
Hi guys, i bought a $20 ultimate game card and when i press check out it says "we're sorry! perfect world entertainment has requested that payments not be accepted by from canada at this time.

we apologize for your inconvience"

so when is PWE going to fix this because im starting to get mad by this thingb:angryb:angry
Post edited by CooolKidd - Heavens Tear on

Comments

  • shnuggles
    shnuggles Posts: 7 Arc User
    edited May 2011
    CooolKidd - Heavens Tear wrote: »
    Hi guys, i bought a $20 ultimate game card and when i press check out it says "we're sorry! perfect world entertainment has requested that payments not be accepted by from canada at this time.

    we apologize for your inconvience"

    so when is PWE going to fix this because im starting to get mad by this thingb:angryb:angry

    Hold onto your cards/payments for now. This is a known issue and we are working hard to get it resolved as fast as possible. Thank you for the notification!

    P.S. We have not asked Playspan to restrict any countries at this time. This is an error.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • NiightShadee - Heavens Tear
    NiightShadee - Heavens Tear Posts: 3 Arc User
    edited May 2011
    Shnuggles wrote: »
    Hold onto your cards/payments for now. This is a known issue and we are working hard to get it resolved as fast as possible. Thank you for the notification!

    P.S. We have not asked Playspan to restrict any countries at this time. This is an error.

    how long is it going to take? because im very impatient
  • seralynn
    seralynn Posts: 12 Arc User
    edited May 2011
    The systems should be up and working again now.

    Let us know if you're still having any issues.

    Thanks!

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