Maint. is so evil to me...someone needs to help >.>

tievee
tievee Posts: 5 Arc User
edited March 2011 in Support Desk
Ok so we had maint tonight, and I waited up so I could try and fix it. Now lets go back to two maint. ago when I could not hit yes to update and I have had to hit no every day sense just to play :) (not actually happy right now >.>) now I tried to check the files I have on my laptop for pw, everything went fine till my friend told me that the update was out...so I finished had the launched close the files and restarted the launcher...well now the launcher keeps crashing and not responding every time I open it. Oh the amount of problems I have had with this game just keeps growing and makes me wanna rage quit >.> help me please
Post edited by tievee on

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  • ozimov
    ozimov Posts: 199 Arc User
    edited March 2011
    Are you still having issues launching tievee? Please open a ticket if you require further assistance. I'll be happy to assist you once I receive some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Attach the dxdiag.txt that you save to your reply to us.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

    This is important so that we can help you find the right software for your system.

    Thanks.
  • tievee
    tievee Posts: 5 Arc User
    edited March 2011
    not launching anymore, I fixed that by re-installing the files. My issue is that I cant properly update the game I always have to hit know when the message comes up that there is a new update, I mean I can still play but its kinda annoying. Still need that info?

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