The hell to log in

CamelCigars - Harshlands
CamelCigars - Harshlands Posts: 47 Arc User
edited February 2011 in Support Desk
hey there,
i'm having one terrible issue here. EVERY time i try to enter the game, the game wont stand still.
Ive recorded so you can see the hell im going trough. Its soooo anoying,
Plz watch and tell me what can i do.
Btw i have a pc with Pentium (r) Dual-Core cpu t4500 @2.3 Ghz
ram: 4.00 Gb
win 7, 64 bits
my graphic is a Mobile Intel(R) 4 series Express Chipset Family
idk i this info will help in anything.

http://www.youtube.com/watch?v=A1AR1xew73M

Ps: i know its a little bit slow, but thats cause the recorder was on
Post edited by CamelCigars - Harshlands on

Comments

  • nanamango
    nanamango Posts: 135 Arc User
    edited February 2011
    Please send in a ticket to Tech Support with the following information so we can try to figure this out for you. We need you to send us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Attach the dxdiag.txt that you save to your reply to us.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

    This is important so that we can help you find the right software for your system. Please be sure to include the video link with your ticket!

    b:victoryb:victoryb:victory
  • CamelCigars - Harshlands
    CamelCigars - Harshlands Posts: 47 Arc User
    edited February 2011
    I will, thank you
  • darou
    darou Posts: 14 Arc User
    edited February 2011
    maybe u can still play in window mode... if ur very lucky
  • Yukkuri - Heavens Tear
    Yukkuri - Heavens Tear Posts: 624 Arc User
    edited February 2011
    Oh boy... This is something I first saw back around, uh... November 2008. The difference being that it happens when I press the Win key or Alt + Tab when I wanna do something else. As stated above, launch the game on windowed mode. As I multitask a lot I've been running the game like that for this exact same reason all this time.

    (Since windowed is much more convenient for me, I never bothered to report it.)
    (PS: This happened on every single computer that I've used under an OS post XP.)
    (PS #2: To ze admins, take note of this.)
    (lame excuse for more parentesis)
    (b:avoid)
    [sigpic][/sigpic]LOVE
    Information: It is proven that the majority of the Perfect World International player base suffers from "Motorcylophobia".

    -Every single patch to an MMO causes players to cry: "They Changed It, Now It Sucks". Every. Single. Patch. -Taken from TV Tropes.

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