Can't use Install.exe

cryofangel
cryofangel Posts: 0 Arc User
edited May 2011 in Support Desk
Help pliiiz...i'm download game, but whet i try to install it, I see this message:

"Failed open package file"

What can i do with it?

P.S. i'm try to Downloan game from torents and with direct download

b:surrender
Post edited by cryofangel on

Comments

  • Winddagger - Harshlands
    Winddagger - Harshlands Posts: 224 Arc User
    edited January 2011
    Main reason's your fire wall could be up still and it is preventing you on downloading the proper files.

    Also check your internet connection, it may have stopped mid way to lose some information upon download
    [SIGPIC][/SIGPIC]
    Roar of the dragon, burning with my soul
    Shall hear the tremor and fear in the shadows
    Let my darkness of my heart consume you all
    Your insanity is my sanity, let it eat away at your soul
    The blitz of the firery night ...
  • marsenal15
    marsenal15 Posts: 2 Arc User
    edited February 2011
    Hi there! I downloaded the install files by the torrent download. After opening the .rar file, i got 17 files but when i open the install.exe theres nothing. I dont get any messages or something else. Do u now whats matter?
    Thanks
  • marsenal15
    marsenal15 Posts: 2 Arc User
    edited February 2011
    ok problem solved
  • ElitAssasnk - Heavens Tear
    ElitAssasnk - Heavens Tear Posts: 3 Arc User
    edited February 2011
    yeah i cant download it either...im running in vistab:surrender
  • zheng827
    zheng827 Posts: 1 Arc User
    edited May 2011
    marsenal how did u solve this problem
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited May 2011
    To use the direct download, download and SAVE the little program, then RUN it.

    It will then start downloading the game, and then start installing it for you. If you leave the default folder locations when it pops up, it should go ok for you.


    You might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

    It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    b:surrender
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