Where is my ZEN?

Tessiy - Raging Tide
Tessiy - Raging Tide Posts: 73 Arc User
edited February 2011 in Cash Shop Huddle
So like, I bought ZEN using Paymo. I wrote the code to finish my purchase and it started loading for about 5 minutes.
I got a text saying the purchase was complete, and the money was gone from my phone. But on my screen it didnt finish loading yet so I tought if I restart my phone, mabey it'll complete. But it didnt, I havent gotten a mail saying that I bought ZEN and I didnt get any ZEN either. Now to the questions.
Where is my ZEN?
Why didnt I receive a message to my mail saying the purchase was completed successfully?
How come money was taken from my phone when I didnt get ZEN in exchange?
Please answer asap. b:thanks
Post edited by Tessiy - Raging Tide on

Comments

  • Shulkie - Dreamweaver
    Shulkie - Dreamweaver Posts: 1,529 Arc User
    edited February 2011
    you say paypal, then mention your phone which is paymo? I think.

    Firstly please clarify which method you used. That will help people to help you.

    Secondly why post on the forums? The support staff do not monitor threads here regularly. To discuss account or billing issues you need to raise a support ticket.
    [SIGPIC][/SIGPIC]
    There is no place in a perfect world for double entendre!
  • Tessiy - Raging Tide
    Tessiy - Raging Tide Posts: 73 Arc User
    edited February 2011
    Shulkie - Dreamweaver wrote: »
    you say paypal, then mention your phone which is paymo? I think.

    Secondly why post on the forums? The support staff do not monitor threads here regularly. To discuss account or billing issues you need to raise a support ticket.

    Fixed thank you, yeah I meant paymo.
    I did send a ticket, but i've send other tickets before and it usually take more then 3 days or I dont get an answer at all. I just tought if someone have had the same problem as me with this mabey they would know what to do. :D

Categories