i cant get in

Ashley_kiss - Raging Tide
Ashley_kiss - Raging Tide Posts: 3 Arc User
edited February 2011 in Support Desk
i cant get in pw idk it wont let me, what it does is start normally then it shut down by itself idk whats wrong b:sad i cant log into my accounts anymore b:cry idk what to do /:
Post edited by Ashley_kiss - Raging Tide on

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  • ozimov
    ozimov Posts: 199 Arc User
    edited February 2011
    Here are some things that might help you...

    Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

    Example: C:\Perfect World Entertainment\Perfect World International

    You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

    It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

    If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.

    Thanks!
  • Ashley_kiss - Raging Tide
    Ashley_kiss - Raging Tide Posts: 3 Arc User
    edited February 2011
    k thnx b:thanks

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