Cant See players!

floryn2009
floryn2009 Posts: 0 Arc User
edited January 2011 in Support Desk
I can see the names on top but when i move further away from them , they dissapear . I still can see the names but the chars not , and when i move near them again they appear. Its Verry annyoing plz what can i do to make it stop? b:cry

I have windows vista ultimate 64 bit
4 ram
ati radeon hd 4650
intel core 2 quad cpu q8400 2,66 ghz

plz help b:surrender
Post edited by floryn2009 on

Comments

  • Arocus - Archosaur
    Arocus - Archosaur Posts: 97 Arc User
    edited January 2011
    Try changing the performance options up near the top left of the screen. If you turn off high performance mode and the "Show/Hide players outside the range limit" button, you should be able to see everyone again.
  • floryn2009
    floryn2009 Posts: 0 Arc User
    edited January 2011
    tnx it worked
  • allongo
    allongo Posts: 2 Arc User
    edited January 2011
    I tried that and it made no change. I still see just floating names :(
  • ozimov
    ozimov Posts: 199 Arc User
    edited January 2011
    @allongo

    If you're certain the work around didn't help, then you may have an issue with your graphics card drivers.

    Please send in a ticket to Tech Support with the following information so we can try to figure this out for you. We need you to send us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Attach the dxdiag.txt that you save to your reply to us.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

    This is important so that we can help you find the right software for your system.

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