tikets

birouamarban
birouamarban Posts: 14 Arc User
edited December 2010 in Support Desk
how i sed a ticket?
Post edited by birouamarban on

Comments

  • Renza - Raging Tide
    Renza - Raging Tide Posts: 1,939 Arc User
    edited December 2010
    /facepalm
    http://support.perfectworld.com/
    [SIGPIC][/SIGPIC]
    "Kantorek: we hope to see the economy in PWI come back "down to earth" if you will."
    *One week later*
    "Frankieraye: Lucky Corals and Platinum Charms are going to be in the Boutique indefinitely."
    *few months later, PWI puts rank8/9 into the CS insanely cheap, raising gold 1mill+*
  • birouamarban
    birouamarban Posts: 14 Arc User
    edited December 2010
    https://ticket.perfectworld.com/ <---- I can't select any game
  • DD_Healer - Sanctuary
    DD_Healer - Sanctuary Posts: 4 Arc User
    edited December 2010
    I tried to submit a support ticket, Unfortunately there's no way to scroll/select a game, or operating system, so I'm unable to send a ticket. I've tried for 10 hours to log into pwi. Here's what I've done so far: I've verified, tried to get in, nope "Unable to connect to server" I uninstalled/re-installed PWI, nope "unable to connect to server". Bear in mind the whole time I had an internet connection and have been able to do other things online normally like I would otherwise. If any techies or gms would get back to me...
  • birouamarban
    birouamarban Posts: 14 Arc User
    edited December 2010
    So? Who can help us?
  • Deora - Lost City
    Deora - Lost City Posts: 1,086 Arc User
    edited December 2010
    birouamarban wrote: »
    https://ticket.perfectworld.com/ <---- I can't select any game

    DD_Healer - Sanctuary wrote: »
    I tried to submit a support ticket, Unfortunately there's no way to scroll/select a game, or operating system, so I'm unable to send a ticket. I've tried for 10 hours to log into pwi. Here's what I've done so far: I've verified, tried to get in, nope "Unable to connect to server" I uninstalled/re-installed PWI, nope "unable to connect to server". Bear in mind the whole time I had an internet connection and have been able to do other things online normally like I would otherwise. If any techies or gms would get back to me...
    birouamarban wrote: »
    So? Who can help us?

    You can start by learning to read
    Renza - Raging Tide wrote: »
    /facepalm
    http://support.perfectworld.com/

    Renza nicely provided the link to go about making a ticket...
  • DD_Healer - Sanctuary
    DD_Healer - Sanctuary Posts: 4 Arc User
    edited December 2010
    umm yea if there was a soution, Id be logged in by now, going on my 3rd day and the same issue, thankfully the ticket system is back (which was under maintenence)
  • birouamarban
    birouamarban Posts: 14 Arc User
    edited December 2010
    now is working ty
  • ozimov
    ozimov Posts: 199 Arc User
    edited December 2010
    Sorry everyone, our ticketing system was indeed down for maintenance, everyone who was unable to open a ticket you may now do so. Thank you for your patience and understanding!

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