Can Not Log In

pwipker
pwipker Posts: 3 Arc User
edited December 2010 in Support Desk
Everytime I start PWI it goes through the patcher. It brings me all the way to user id and password screen. I punch those in and then a small window pops up and says version is too low, close and update.

The patcher says I am up to date.

I even tried using the manual patcher. Samething. The version and client is uptodate and closes.

I tried downloading the updates from the website. They say client and version is same and closes.

So what do I do next?
Post edited by pwipker on

Comments

  • pwipker
    pwipker Posts: 3 Arc User
    edited December 2010
    Oh,

    This occured after a system restore on my windows, because of a virus. Hope this helps. I really do not want to reinstall.
  • ozimov
    ozimov Posts: 199 Arc User
    edited December 2010
    Have you tried verifying the files yet?