i keep getting weird letters when i click "start game"

darkchestofwondr
darkchestofwondr Posts: 0 Arc User
edited November 2010 in Support Desk
if anyone knows how to fix this it would really help. when i downloaded this game it said everything was fine,yet when i go to start the game some wierd letters pop up. im running on windows xp. iv tryed everything i could find in the support section but still no luck,and i truly want to play this game again. so if anyone can help me let me know and post on here.b:thanks





-kyle
Post edited by darkchestofwondr on

Comments

  • Foxieee_trek - Harshlands
    Foxieee_trek - Harshlands Posts: 148 Arc User
    edited November 2010
    ihave the sameproblemb:angry
    venomacer lvl 80b:pleased
    assasin lvl62b:victory
    Ah, crazy rich bored people, I will never be able to understand them. b:surrender
  • Irmin - Dreamweaver
    Irmin - Dreamweaver Posts: 3 Arc User
    edited November 2010
    I also had that problem once. I downloaded the patches for my graphic card and solved it like this :). Hope that will help u.
  • Drakva - Dreamweaver
    Drakva - Dreamweaver Posts: 23 Arc User
    edited November 2010
    I had the same issue when I reinstalled XP on this computer. Are you updated to the latest version of the OS? Do you have all your drivers up to date? Do you have the correct version of the Microsoft .NET Framework installed?
    Using macros is like drinking...do it responsibly.
    Also, did you know clerics can heal themselves? b:puzzled
  • ozimov
    ozimov Posts: 199 Arc User
    edited November 2010
    Send a ticket in to us (techsupport) with a screen shot of the error. We can decipher them. Meanwhile have you guys tried to verify the files?

    1) First, shut down your PC and wait a few minutes. Then restart your PC.


    2) Start the game, click on the Verify button on the game launcher menu, click on Yes, and let the game verify that your game client's files match the server-side versions of the files. It will also redownload any files that don't match.


    3) This will take some time. Please be patient.


    4) After this process is done, try to get into the game again and see if the same issue(s) occur.


    If this does not help, you may need to uninstall, and then re-install and freshly patch the game. We patched last night.


    At your own risk, you can also try disabling/turning off your antivirus/firewall software before starting the game launcher and before running Verify. Once Verify has finished, and you can login and play the game, then turn your AV software back on

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