can't register

corinaa
corinaa Posts: 4 Arc User
edited November 2010 in Support Desk
hi
My friend has a problem with register. She created her account but she can't log in . She haven't get activation e mail and it says all the time "wrong password or login" but they're ok! help b:shocked
Post edited by corinaa on

Comments

  • NL_assassin - Sanctuary
    NL_assassin - Sanctuary Posts: 16 Arc User
    edited November 2010
    If you would have read that the servers are down..
    Then u'd know that u cant login.
    Maybe you didnt register right because of it...
    Wait till servers are back on and try again;)
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  • corinaa
    corinaa Posts: 4 Arc User
    edited November 2010
    no. I've tried do make account yesterday and serwers were online
  • Varykos - Raging Tide
    Varykos - Raging Tide Posts: 8 Arc User
    edited November 2010
    i have a friend trying to create a PW account since friday (3 days ago). the process is not working, and support is unresponsive to trouble tickets. same issues as listed in original post.
  • corinaa
    corinaa Posts: 4 Arc User
    edited November 2010
    they're going to fix it? or we have to write to admin or something?
    My friend really wanna play b:cry
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited November 2010
    What web browser are they using? What version?

    What version of Windows? (what name, what service pack, 32bit or 64bit)
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • corinaa
    corinaa Posts: 4 Arc User
    edited November 2010
    firefox
    system windows xp
    sp3
    but I think that's not the reason...