Changing password

Posts: 9 Arc User
edited November 2010 in Support Desk
Hello guys! this is kinda dumb but.
I created this account a long time ago. now i want to change the password.
but i dont remember the exact thing i wrote on the security question. how can i fix that?
plz i would thank every1 who answers
Post edited by Daggeras - Harshlands on

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  • Posts: 1,465 Arc User
    edited November 2010
    I forgot my security answer. How do I retrieve it?

    We may be able to help you retrieve your security answer. Please send us an email explaining the situation and we will ask you to confirm some of your account information before sending you your security answer.

    Go to http://support.perfectworld.com/ and submit a ticket explaining what happened.
    Hope this helps you. ^^ (Also the reply to the ticket should be between 1-2 buisness days)
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    A good moderator should:
    - Have the computer skills necessary to handle forum-related tasks (Web skills, basic programming)
    - Be patient to handle all sorts of requests
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  • Posts: 9 Arc User
    edited November 2010
    ok. i went to that page. i found what i was looking for, but at what mail do i send my problem? email@email.perfectworld.com? or another one?
  • Posts: 1,273 Arc User
    edited November 2010
    There should be an option to submit a ticket in the support section of the site. Try using that.
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  • Posts: 1,465 Arc User
    edited November 2010
    [SIGPIC][/SIGPIC]
    A good moderator should:
    - Have the computer skills necessary to handle forum-related tasks (Web skills, basic programming)
    - Be patient to handle all sorts of requests
    - Be level-headed to keep discussions and some petty squabbles in check.b:cool

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