Constant D/C'ing

Teny - Heavens Tear
Teny - Heavens Tear Posts: 260 Arc User
edited January 2011 in Support Desk
Since the last patch, whenever I go afk for more than 10 minutes, by the time I come back I find myself d/c'd.

Not only that, while I'm actually in game playing, I randomly get d/c'd as well on fairly frequent basis which has made playing extremely difficult.

Is there any reason why this is happening? For the last several months I've not had a single d/c and as of the most recent patch it's been constant, and I've contacted my ISP about the issue and they said nothing's wrong on their end, not to mention I don't get d/c'ed from any other internet apps I have running, just PWI.
Post edited by Teny - Heavens Tear on

Comments

  • MaidenNina - Heavens Tear
    MaidenNina - Heavens Tear Posts: 5 Arc User
    edited November 2010
    I am so glad I am not alone. I have even tried rebooting. I cant even open a catshop, bc it boots me. I hope this will be fixed....>.<
  • Varykos - Raging Tide
    Varykos - Raging Tide Posts: 8 Arc User
    edited November 2010
    DC'ing here after 15 seconds after every log in b:cry
  • Adinnas - Dreamweaver
    Adinnas - Dreamweaver Posts: 12 Arc User
    edited November 2010
    Same here on DW, couldn't even log in at times, i D/C on the "Entering Perfect World" screen.

    Also, when i successfully log in i get this http://i23.photobucket.com/albums/b358/east-wind/metwiththistoo.jpg
    Noroimasu
    Apparently this game is free2play, pay2win...i don't want to win...b:victory
  • evilseth210
    evilseth210 Posts: 10 Arc User
    edited November 2010
    I got the same problem since yesterday.
  • thebtch
    thebtch Posts: 1 Arc User
    edited November 2010
    Hey, I'm constantly D/Cing as well whenever i log in, I'll sit on the loading screen for a while, then finally get in. after I get in to the game, it will D/C me in about 5-10 seconds.
  • katamara
    katamara Posts: 0 Arc User
    edited November 2010
    I can't stay connected either =/
  • Kasumi - Dreamweaver
    Kasumi - Dreamweaver Posts: 346 Arc User
    edited November 2010
    I'm having same problem as everyone!! lol

    GMs please do something about this dcing :D
    Calamity
    Regenesis
    o_o.com

    ⎝⏠⏝⏠⎠
  • evilseth210
    evilseth210 Posts: 10 Arc User
    edited November 2010
    It stopped dcing me, its okay now with me. But i dunno if it will happen again :S
  • XxKibixX - Heavens Tear
    XxKibixX - Heavens Tear Posts: 10 Arc User
    edited January 2011
    Since the last patch, whenever I go afk for more than 10 minutes, by the time I come back I find myself d/c'd.

    Not only that, while I'm actually in game playing, I randomly get d/c'd as well on fairly frequent basis which has made playing extremely difficult.

    Is there any reason why this is happening? For the last several months I've not had a single d/c and as of the most recent patch it's been constant, and I've contacted my ISP about the issue and they said nothing's wrong on their end, not to mention I don't get d/c'ed from any other internet apps I have running, just PWI.

    Same with me :S Its hard for me to tank anything now and I cant do my SoT D<
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited January 2011
    Run traceroutes to the servers that you play on, at different times of day.

    Look at the hops. Each hop that is 150ms or lower, is decent and you should be able to play ok. If each hop is higher than that, you will have some problems.

    The last hop in the traceroute will timeout because it has reached our server firewalls.

    Compare those traceroutes, and then try to trouble shoot from there.

    Is it your security software slowing down packets?

    Is your router slowing things down?

    Is your ISP throttling your connection?

    Is an ISP on a hop in between your PC and our servers slowing things down?
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera