Windows 7

darkwhispers
darkwhispers Posts: 0 Arc User
edited October 2010 in Support Desk
Hello,

When I try to open the game I get this:
k3n48w.jpg

I have tried to disable my firewall, I have reinstalled twice, verified at least 3 times, tried updated my DirectX and nothing will work.

DxDiag:

System Information
Time of this report: 10/18/2010, 15:55:00
Machine name: TIENNAN-PC
Operating System: Windows 7 Professional N 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite M105
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Celeron(R) M CPU 410 @ 1.46GHz, ~1.5GHz
Memory: 1024MB RAM
Available OS Memory: 894MB RAM
Page File: 940MB used, 977MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: ATI RADEON XPRESS 200M Series
DAC type: 8 bit
Device Key: Enum\PCI\VEN_1002&DEV_5A62&SUBSYS_FF021179&REV_00
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (English)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 18:25:51, 10752 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-1922-11CF-C832-B2C2AEC2CB35}
Vendor ID: 0x1002
Device ID: 0x5A62
SubSys ID: 0xFF021179
Revision ID: 0x0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

Sound Devices
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0861&SUBSYS_1179FF00&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2009 18:51:47, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 18:51:47, 304128 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4375
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/13/2009 18:52:09, 258560 bytes
| Driver: usbd.sys, 7/13/2009 18:51:05, 5888 bytes

Gameport Devices

PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 20:19:10, 51776 bytes
| Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes

Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 25.0 GB
Total Space: 76.1 GB
File System: NTFS
Model: FUJITSU MHV2080BH PL ATA Device

Drive: D:
Model: TSSTcorp CDW/DVD TS-L462C ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 18:11:26, 108544 bytes

System Devices
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A3F&SUBSYS_FF001179&REV_00\3&13C0B0C5&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 153680 bytes

Name: ATI I/O Communications Processor USB 1.1 OHCI controller
Device ID: PCI\VEN_1002&DEV_4374&SUBSYS_FF001179&REV_80\3&13C0B0C5&0&98
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:14, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A38&SUBSYS_5A311002&REV_00\3&13C0B0C5&0&30
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 153680 bytes

Name: ATI I/O Communications Processor USB 2.0 EHCI controller
Device ID: PCI\VEN_1002&DEV_4373&SUBSYS_FF001179&REV_80\3&13C0B0C5&0&9A
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5A31&SUBSYS_FF001179&REV_01\3&13C0B0C5&0&00
Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4372&SUBSYS_FF001179&REV_82\3&13C0B0C5&0&A0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_437B&SUBSYS_FF001179&REV_01\3&13C0B0C5&0&A2
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 18:50:56, 108544 bytes

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4371&SUBSYS_00000000&REV_80\3&13C0B0C5&0&A4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 153680 bytes

Name: Atheros AR5006EG Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_7106144F&REV_01\4&224AF313&0&0030
Driver: C:\Windows\system32\DRIVERS\athr.sys, 8.00.0000.0225 (English), 9/21/2009 17:58:28, 1218048 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:02, 19968 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4379&SUBSYS_FF001179&REV_80\3&13C0B0C5&0&90
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 133200 bytes

Name: ENE CB1410 Cardbus Controller
Device ID: PCI\VEN_1524&DEV_1410&SUBSYS_FF001179&REV_01\4&FCF0450&0&20A4
Driver: C:\Windows\system32\DRIVERS\pcmcia.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 180288 bytes

Name: ATI I/O Communications Processor LPC Controller
Device ID: PCI\VEN_1002&DEV_4377&SUBSYS_FF001179&REV_80\3&13C0B0C5&0&A3
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:43, 13888 bytes

Name: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_FF001179&REV_10\4&FCF0450&0&30A4
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4376&SUBSYS_FF001179&REV_80\3&13C0B0C5&0&A1
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 133200 bytes

Name: Standard VGA Graphics Adapter
Device ID: PCI\VEN_1002&DEV_5A62&SUBSYS_FF021179&REV_00\4&2A4CA5D2&0&2808
Driver: C:\Windows\system32\DRIVERS\vgapnp.sys, 6.01.7600.16385 (English), 7/13/2009 18:25:49, 26112 bytes

Name: ATI I/O Communications Processor USB 1.1 OHCI controller
Device ID: PCI\VEN_1002&DEV_4375&SUBSYS_FF001179&REV_80\3&13C0B0C5&0&99
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:14, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

DirectShow Filters

DirectShow Filters:
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
RealAudio Decoder,0x00200000,1,1,rmsp011.ax,1.01.0001.0005
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
UUSEE Source,0x00600000,0,1,UFSource.ax,2.00.0000.0002
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
UUSEE DeMultiplexer,0x00600000,1,1,UFDeMux.ax,2.00.0000.0007
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
RealMedia Splitter,0x00200000,1,1,rmsp011.ax,1.01.0001.0005
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
RealVideo Decoder,0x00200000,1,1,rmsp011.ax,1.01.0001.0005
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
RealMedia Source,0x00200000,0,0,rmsp011.ax,1.01.0001.0005
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16385
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
HD Audio Muxed capture,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
HD Audio Headphone,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490

EVR Power Information
Current Setting: Unknown Quality Flags: 0
Enabled:
Unknown Decode Power Usage: 0
Balanced Flags: 0
Enabled:
Unknown Decode Power Usage: 0
PowerFlags: 0
Enabled:
Unknown Decode Power Usage: 0
Post edited by darkwhispers on

Comments

  • miyago
    miyago Posts: 0 Arc User
    edited October 2010
    Can you re-upload the image? I'm only seeing half of it.

    Try verifying the files before clicking start, if you haven't already.
  • Krisnda - Lost City
    Krisnda - Lost City Posts: 1,465 Arc User
    edited October 2010
    I believe what you need to do is to make sure you have the East Asian Language Pack installed, then it should work properly. Darthpanda may come in here and tell you the specifics.
    [SIGPIC][/SIGPIC]
    A good moderator should:
    - Have the computer skills necessary to handle forum-related tasks (Web skills, basic programming)
    - Be patient to handle all sorts of requests
    - Be level-headed to keep discussions and some petty squabbles in check.b:cool
  • darkwhispers
    darkwhispers Posts: 0 Arc User
    edited October 2010
    miyago wrote: »
    Can you re-upload the image? I'm only seeing half of it.

    Try verifying the files before clicking start, if you haven't already.

    11ltxqq.jpg

    And I have tried verifying ><
  • Allisandre - Sanctuary
    Allisandre - Sanctuary Posts: 1,452 Arc User
    edited October 2010
    I had that issue when win7 updated the video card drivers. Check and re-install you video card driver and see if that fixed the issue. (Note: you must Un-install the drivers BEFORE you install the new ones.)
    Take the time to look for your answer before you post like an idiot.

    There are two kinds of people in this world...
    There are those who panic,
    And then there is us.
    ~ Sarah Jane Smith
  • darkwhispers
    darkwhispers Posts: 0 Arc User
    edited October 2010
    I had that issue when win7 updated the video card drivers. Check and re-install you video card driver and see if that fixed the issue. (Note: you must Un-install the drivers BEFORE you install the new ones.)

    Sorry I'm not very famaliar with these kinds of things.. could you give me a URL where I can d/l the drivers? I have windows 7 32-bit. Thanks :)
  • MystiMonk - Sanctuary
    MystiMonk - Sanctuary Posts: 4,286 Arc User
    edited October 2010
    I had that issue when win7 updated the video card drivers. Check and re-install you video card driver and see if that fixed the issue. (Note: you must Un-install the drivers BEFORE you install the new ones.)

    You can't unisntal nvidea drivers only ati.you mght want to try running it as admin.
    Looking for a decent casual understanding Faction.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2010
    @darkwhispers

    According to your DXDiag log, you do not have any drivers installed for your video card/chipset, or they were not properly installed/are corrupted.

    Please consult your system or video card manufacturer's support website to obtain the latest drivers for your system.

    Please make sure windows updates is turned on, and install all important updates listed.

    Also update your sound, network, and mainboard drivers from your system manufacturers support website for your model number of system.

    Make sure that Direct Draw and Direct 3d is enabled too.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • darkwhispers
    darkwhispers Posts: 0 Arc User
    edited October 2010
    @darkwhispers

    According to your DXDiag log, you do not have any drivers installed for your video card/chipset, or they were not properly installed/are corrupted.

    Please consult your system or video card manufacturer's support website to obtain the latest drivers for your system.

    Please make sure windows updates is turned on, and install all important updates listed.

    Also update your sound, network, and mainboard drivers from your system manufacturers support website for your model number of system.

    Make sure that Direct Draw and Direct 3d is enabled too.

    I will try these now; I wonder why the game worked perfectly fine when I had Windows XP with the same settings and not now..

    How would I go about enabling direct draw & direct 3d?
  • PimpDale - Heavens Tear
    PimpDale - Heavens Tear Posts: 43 Arc User
    edited October 2010
    I will try these now; I wonder why the game worked perfectly fine when I had Windows XP with the same settings and not now..

    How would I go about enabling direct draw & direct 3d?
    you can enable them in dxdiag
    with windows 7 go to start, all programs, accessories, then click Run then type in dxdiag.exe it will then run a program which is obviously called dxdiag which is diagnostics for directx if you click the video tab you can enable there but you can only enable them if the video card is properly installed, but saying that they should be enabled by default if they are not then you have issues with your drivers.

    hope this helps good luck :D
  • Tiageos - Sanctuary
    Tiageos - Sanctuary Posts: 266 Arc User
    edited October 2010
    You can't unisntal nvidea drivers only ati.you mght want to try running it as admin.

    Actually, yes you can. You just need to download the tool for a complete removal. Same goes with ATI, uninstalling doesn't remove everything, but there are tools to download to fix that.
    Sorry I'm not very famaliar with these kinds of things.. could you give me a URL where I can d/l the drivers? I have windows 7 32-bit. Thanks :)


    The site for your display driver.

    Nvidia = www.nvidia.com
    ATI = www.amd.com (because AMD bought ATI)

    you'll click settings, and both have a tool that will scan your system and tell you which driver you need.

    I might be a good idea to make friends with someone familiar with computers or ask your parents if you are clueless.