re: Closed Thread.

toonolas88
toonolas88 Posts: 9 Arc User
edited September 2010 in Support Desk
yeah, ofc i sended out a ticket first, but since u got time to respond on the forum but not my ticket i guess that it dosnt really matter huh?

the reason why im writing here is because i forgot the email adress which is registred on the account. so please, help me out =/
Post edited by toonolas88 on

Comments

  • KageYingZi - Heavens Tear
    KageYingZi - Heavens Tear Posts: 823 Arc User
    edited September 2010
    toonolas88 wrote: »
    yeah, ofc i sended out a ticket first, but since u got time to respond on the forum but not my ticket i guess that it dosnt really matter huh?

    the reason why im writing here is because i forgot the email adress which is registred on the account. so please, help me out =/

    Im pretty sure the people responding to tickets is different from the people moderating the game and forums.
    How long has it been since your ticket was sent?
  • toonolas88
    toonolas88 Posts: 9 Arc User
    edited September 2010
    i sended it yesterday, but since they can respond on forum so they would b able to respond my ticket right?
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited September 2010
    toonolas88 wrote: »
    i sended it yesterday, but since they can respond on forum so they would b able to respond my ticket right?

    No, there be staff set aside to handle the tickets.
    (Also doesn't it list the email address that be associated with the account when you submit a ticket.....?)
    >.>''


    Click My support it says welcome [name] (email@address)
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • toonolas88
    toonolas88 Posts: 9 Arc User
    edited September 2010
    as u've might seen im online on one account since im able to do posts xD so thats the email i used when i submited a ticket ^^
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited September 2010
    toonolas88 wrote: »
    as u've might seen im online on one account since im able to do posts xD so thats the email i used when i submited a ticket ^^

    Well has you forgotten the other account's info?
    You can still recall your other account's log in information yesh?
    b:sweat
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2010
    Customer Support helps you with account inquiries like you mentioned. Please be patient, and check on your ticket every day or so. Replies can take 1-5 business days as it is put into a queue. If you spam tickets, they get kicked back to the end of the line.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • toonolas88
    toonolas88 Posts: 9 Arc User
    edited September 2010
    well, its the 3rd day today im waiting, and i really hope that the gms are able to help me out.

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