Error - game shut down volume 2 -.-

adalgiso
adalgiso Posts: 0 Arc User
edited September 2010 in Support Desk
My thread from few days ago..:

#1 Error - game shuts down - 09-08-2010, 08:58 AM

Hello everyone,

I've been playing PWi for almost a year now. Recently (less then a week ago) I bought new computer. First thing I did, was off course, download PWi after installing windows and all drivers.

First few days (to be exact, till yesterday evening) PWi was running smoothly and fast - no troubles what so ever. Last night tho, I encountered really bad bug, which is best described in this thread:

http://pwi-forum.perfectworld.com/sh...1&postcount=35


Basically I was in cube, used a die to get from room 48 to room 50, when game just shut down. I tried logging back in, but it would just shut down again. So, I tried logging on my alt, which is on same account, and it was success. However I didn't manage to get onto my main character as game would shut down each time I would try. I came to solution - my wife logged on my toon, moved it out off cube, and I logged it onto it - this time no problem, game run smoothly again. It happened later again at TP master in heaven, however I was lucky enough my wife was online again, so she moved me out off heaven and I was able to log on my tune again.

Even tho its not really minor issue if one has to ask someone else to log onto his account to fix his issue, that is not worst off my problems. That is just background for big problem I'm having today...

Last night I logged off on my alt shop in west arch. Woke up this morning, got hot cup off coffee came to my computer to see message "Disconnected from server..." Happened before will happen again, not a big deal. So, I tried loading up the game on my main character, but it says client version too low. Next step get out off game and update. I had few issues with updating had to start it 3 times, but in the end it was success. Game would still not load properly as server were down. I had to leave house to go to college, so I turned off PC and left.

When I got home 3pm I started up game again and then BOOM. It won't get further then first loading page, before announcement thing. Every time I would enter game, it would just shut down without any proper or obvious reason. Reason why I described yesterday's happening in cube and heaven, is because I am getting same message now again.
Off course... it would really help if I knew few Japanese here in Croatia, but unfortunately they are rare to come across, so I'm unable to translate error message I am getting or for that matter resolve issue I'm faced with.

I took screen shots off error message I am getting, and will post link here.

I would really appreciate if anyone who had same problem, or anyone with more experience in resolving this type off issues would advise me what to do, and how can I get back to playing my noobish wizzy.



http://s883.photobucket.com/albums/a...rrorinwind.jpg

http://s883.photobucket.com/albums/a...rent=error.jpg


This are list off things I have tried to do in order to resolve this issue:

Updating Windows
Updating Windows Explorer to 8
Updating drivers
Verify files
Changing resolution from lowest to highest
Changing to window mode

Computer notes:
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.100216-1441)
Language: English (Regional Setting: Croatian)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7519
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs)
Memory: 3072MB RAM
Page File: 350MB used, 4606MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

Display Devices
Card name: NVIDIA GeForce GTS 250
Manufacturer: NVIDIA
Chip type: GeForce GTS 250
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0615&SUBSYS_15431462&REV_A2
Display Memory: 1024.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200

I would really appreciate any help. Thank you.

Same issue again. After fixing it, it worked for couple days, and today again same problem, same error messages.. anyone has any idea? I don't think re installing windows and whole game should be solution every time this happens.. ://

b:crb:surrender
Post edited by adalgiso on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2010
    Please post the top half (50%) of your dxdiag here so we can see what else is going on.

    From the info you have shown so far, you need to update XP to Service Pack 3, turn on Windows Updates and install all important updates listed.

    Update your video drivers.

    Hope that helps a little bit! b:victory
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • MistressCara - Lost City
    MistressCara - Lost City Posts: 12 Arc User
    edited September 2010
    i just had the same problem. i was in frost and the client crashed. i found this thread and tried to have my BF get her out from his computer. he made it to the teleporter and the game crashed on him too. i can get on my alts just fine without any problems.

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