GM Duties

_Bloody_Fox_ - Sanctuary
_Bloody_Fox_ - Sanctuary Posts: 993 Arc User
edited August 2010 in Off-Topic Discussion
Im really curious, What do GM's have to do for their job?
I remember reading that they needed a degree or something like that, but for what?
I mean honestly what do they do? I would like to know
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Post edited by _Bloody_Fox_ - Sanctuary on

Comments

  • LloydAsplund - Sanctuary
    LloydAsplund - Sanctuary Posts: 3,899 Arc User
    edited August 2010
    http://www.perfectworld.com/about/job
    I was early taught to work as well as play,
    My life has been one long, happy holiday;
    Full of work and full of play-
    I dropped the worry on the way-
    And God was good to me everyday.
  • _Bloody_Fox_ - Sanctuary
    _Bloody_Fox_ - Sanctuary Posts: 993 Arc User
    edited August 2010
    LloydAsplund - Sanctuary wrote: »
    http://www.perfectworld.com/about/job

    I don't see GM on there
    Facebook.com/foxi187
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  • Knownase - Heavens Tear
    Knownase - Heavens Tear Posts: 6,959 Arc User
    edited August 2010
    GM is too broad a term I think, try looking at Community Management.
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  • SashaGray - Heavens Tear
    SashaGray - Heavens Tear Posts: 3,765 Arc User
    edited August 2010
    Knownase - Heavens Tear wrote: »
    GM is too broad a term I think, try looking at Community Management.

    community managers for social games have no job responsibilities, duties or requirements.

    maybe pwi is a anti-social game.....
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  • Jhalil - Heavens Tear
    Jhalil - Heavens Tear Posts: 865 Arc User
    edited August 2010
    Knownase - Heavens Tear wrote: »
    GM is too broad a term I think, try looking at Community Management.

    http://i35.tinypic.com/s3eya1.png
    b:shocked

    Edit: Ninja'd D<
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  • C/LLlE - Heavens Tear6
    C/LLlE - Heavens Tear6 Posts: 5 Arc User
    edited August 2010
    Jhalil - Heavens Tear wrote: »
    http://i35.tinypic.com/s3eya1.png
    b:shocked

    Edit: Ninja'd D<

    Well that's ominous.
  • Anjiru - Sanctuary
    Anjiru - Sanctuary Posts: 336 Arc User
    edited August 2010
    Customer Service/Billing Representative (Local Candidates Only)
    Responsibilities & Job Duties:
    - Help the community by providing support both in and out of game.
    - Resolve tickets/emails in a timely manner with accurate resolutions.
    - Participate in phone/live chat conversations if and when necessary.
    - Build a sense of trust and security within the user base to help expand the community.
    - Research our library of game titles to better understand the possible plight of the user.
    - Collect, research, and investigate possible in-game problems, exploits, and bugs.
    - Provide reports to management addressing common customer concerns and current issues.
    - Provide suggestions based on trend analysis of common customer concerns and issues.
    - Investigate possible fraud-related payments.
    - Approve or reject payments made for virtual currency.
    - Investigate possible fraud-related registrants.
    - Perform policing duties as an in-game Game Master.

    Requirements:
    - Must be knowledgeable in written and spoken English.
    - Must be well organized, able to prioritize tasks, and have a good sense of time management
    - Must be familiar with Microsoft Word and Excel.
    - Able to effectively communicate thoughts and solutions to clients, staff, and management.
    - Game industry experience is preferred and highly desired.

    There we go.
    [SIGPIC][/SIGPIC]b:laugh
    ---
    "Arguing on the internet is like running in the Special Olympics."
  • Theo - Raging Tide
    Theo - Raging Tide Posts: 52 Arc User
    edited August 2010
    I should be a GM, I can manage my money well, mod players, and master the game all in less than a minute. :o or must I try some different way?
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  • Nowitsawn - Heavens Tear
    Nowitsawn - Heavens Tear Posts: 4,864 Arc User
    edited August 2010
    Lol I can remember scanning though their job positions a year or 2 ago and their only real requirement was that you live nearby the HQ b:chuckle
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  • Anjiru - Sanctuary
    Anjiru - Sanctuary Posts: 336 Arc User
    edited August 2010
    Anjiru - Sanctuary wrote: »
    There we go.

    And to expand on this, I'd say this one's Frankie's:
    Community Management Specialist
    Responsibilities & Job Duties:
    - Establish and moderate online community forums.
    - Coordinate & manage community forum moderators.
    - Actively engage users through Q&A forums and monitor community activity regularly.
    - Maintain forums according to our policy.
    - Provide community feedback to marketing and production team.
    - Build and cultivate an online community of affluent users.
    - Responsible for writing, reviewing and approving posts/articles on content related to the site.

    Requirements:
    - Very strong web communication skills. Blogging experience a plus.
    - Strong track record of engaging users and growing online communities.
    - Good understanding of online communities and online forum etiquette.
    - Extremely well organized and detail oriented.
    - Experience with MMORPG's
    - Bachelor's degree preferred.
    - At least 1 year of prior similar experience.

    b:pleasedb:victory
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    ---
    "Arguing on the internet is like running in the Special Olympics."
  • LloydAsplund - Sanctuary
    LloydAsplund - Sanctuary Posts: 3,899 Arc User
    edited August 2010
    What we know as GMs are probably in the area of community management, customer service, billing.
    I was early taught to work as well as play,
    My life has been one long, happy holiday;
    Full of work and full of play-
    I dropped the worry on the way-
    And God was good to me everyday.
  • _Bloody_Fox_ - Sanctuary
    _Bloody_Fox_ - Sanctuary Posts: 993 Arc User
    edited August 2010
    Why in gods name do you need a bachelors degree for that?
    Facebook.com/foxi187
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  • Boogiepanda - Raging Tide
    Boogiepanda - Raging Tide Posts: 4,682 Arc User
    edited August 2010
    Told you guys GMs don't exist >.<
  • Theo - Raging Tide
    Theo - Raging Tide Posts: 52 Arc User
    edited August 2010
    _Bloody_Fox_ - Sanctuary wrote: »
    Why in gods name do you need a bachelors degree for that?

    You need to be a educated player moderator, ya know. Terrorizing the noobies and making them quit instead of banning them. Sitting far away in places off the standard pwi map and watch people trash u in WC, and sit there questioning yourself wondering if you should "rapid ban hammer" or "AOE Ban hammer random people".

    Also you need to be able to sit there in a (rare) group of people and be pmed by them all asking for help, begging you to do something, kissing your feet crying because they no longer have TW pay to feed the kids and little Jimmy who is just a baby. And sit there and just say "it is ok people, we just need to take a wait and see aproach. That is all" *Logs out*

    Yeah, you need to be mean to the average player.
    And be educated showing that you know your times tables and such.
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  • _kaela_ - Raging Tide
    _kaela_ - Raging Tide Posts: 29 Arc User
    edited August 2010
    With such low requirements to become a GM like what I just saw I see why nothing gets done, it leaves an open field for employee incompetence. I should apply to be a GM, but then again, I don't want to watch over a dying game from a dying chinese company that is dying because they flat out refuse to listen to the onslaught of complaints that I'm sure our lovely GM staff here has relayed to them. Or did they? Whoops, guess notb:chuckle
  • vristion
    vristion Posts: 0 Arc User
    edited August 2010
    heh, most of those requirements are what most private servers ask for.
  • X_Diogenes_x - Sanctuary
    X_Diogenes_x - Sanctuary Posts: 51 Arc User
    edited August 2010
    - Build a sense of trust and security within the user base to help expand the community.

    Uh huh.

    10char
  • SugarPrinces - Sanctuary
    SugarPrinces - Sanctuary Posts: 464 Arc User
    edited August 2010
    inb4 frankie or ari politely politely says shush ;)

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