Windows 7 Problem with PWI?

aishiteru178
aishiteru178 Posts: 2 Arc User
edited July 2010 in Support Desk
I quit playing pwi for a looong time, and got a new computer and started over making new characters. But for some reason, even when running as admin under XP mode, pwi still doesn't play correctly on my 64 bit version of windows 7. The keyboard glitches and won't let me move or type no matter how I run it. any ideas...? b:surrender
Post edited by aishiteru178 on

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  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited July 2010
    What make and model of keyboard are you using?

    It'll be helpful to us if you tell us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Copy and paste the top half of your dxdiag into your forum post (that means 50% of the text). If you have Vista, please take out the (TM) (the trademark symbol) out of the text file, as the forums will cut it off and won't display the rest of the text.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file. This is important so that we can help you find the right software for your system.

    We'll take a look at it, and offer our advice (or our super cool and helpful community might beat us to answering things for you).
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • aishiteru178
    aishiteru178 Posts: 2 Arc User
    edited July 2010
    Yeah I sent in a ticket after I made this post, forgetting that I could do that b:thanks It's being worked on :o I noticed though, when that problem occurs if I press alt and ctrl a few times it goes away o.O Weird solution, but cool too b:victory

    Thank you pannnndaaaaaa b:cute
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