Weird pop up when opening up pw

Eterina - Harshlands
Eterina - Harshlands Posts: 5 Arc User
edited June 2010 in Support Desk
When i click on the 'start' button i get this weird pop up which looks like this:
WTH.jpg
if i press no it goes to the game but it kinda worries me...anyone know what it is or how i can make it go away?


EDIT: changing the game settings seemed to make this go away (i put textures all the way down and made the screen resolution smaller)
Post edited by Eterina - Harshlands on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited June 2010
    It'll be helpful to us if you tell us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Copy and paste the top half of your dxdiag into your forum post (that means 50% of the text). If you have Vista, please take out the (TM) (the trademark symbol) out of the text file, as the forums will cut it off and won't display the rest of the text.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file. This is important so that we can help you find the right software for your system.

    We'll take a look at it, and offer our advice (or our super cool and helpful community might beat us to answering things for you).
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Oasis - Dreamweaver
    Oasis - Dreamweaver Posts: 8 Arc User
    edited June 2010
    I'm getting the same error thing and I can not play in a lower resolution it is driving me crazy I should have no issues playing in 1024x768 resolution like I always do but now it wont even let me when I hit no the game tries to open but then crashes and if I hit yes it just shuts off please help me
  • King_Gabriel - Archosaur
    King_Gabriel - Archosaur Posts: 10 Arc User
    edited June 2010
    I used to get the same pop up for like a week or two but now its go! i don't know why tho
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited June 2010
    Try using the Verify button on the launcher.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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