Unable to connect to server

Falinfay - Lost City
Falinfay - Lost City Posts: 5 Arc User
edited May 2010 in Support Desk
Hi I just updated this morning and have not been able to get in since. I come up with cant find page and unable to connect to sever. The download seemed fine as I watched it go.
Any suggestions on how to fix this or is anyone else having this issue? b:shocked
Post edited by Falinfay - Lost City on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited May 2010
    It might be Windows, Windows Firewall, Admin, UAC or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    You may need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to get into the game, and then turn it back on.

    Please Search our Knowledge Base for the terms mentioned above.

    If you still need additional help, please tell us what you tried and what errors you got.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Falinfay - Lost City
    Falinfay - Lost City Posts: 5 Arc User
    edited May 2010
    Hi kk I did as you suggested turned off firewalls anti virus the works, I also ran verification (in case there was a foul up in the download) and restarted my computer (one never knows).
    I still have not been able to connect and still get the same results (page not found and unable to connect to server).
    I am at 1.4.2 with a build of 2305. The opening screen pulls up smoothly and completely and has a version of 332.
    Its always updated well and lord knows there's been alooottt of updates past couple years so I am truly stumped.
    Thanks for giving me a hand on this. b:pleased
  • Antraax - Dreamweaver
    Antraax - Dreamweaver Posts: 2 Arc User
    edited May 2010
    Same problem here, i have 3 computers and 2 internet providers on my house.
    i play PWI since more than 1 year and for the first time, i have the same problem than you on one of my computers.

    Patch is done (launcher have internet), click start button, "page not found" on notice window and "unable to connect" if i try to log in.

    i try to add Dreamweaver IP address in Hosts file but no result
    127.0.0.1 localhost
    29000:74.201.183.27
    29000:74.201.183.24
    29000:74.201.183.25
    29000:74.201.183.26

    Help me please b:cry
This discussion has been closed.