Question about sending a ticket

http://support.perfectworld.com/

Zellars - Lost City wrote: »

When I click that, I get this message:

Invalid deptID in URL. Please make sure you have the entire, correct URL.

Ugh stupid website. In that case, click the button that says 'SUPPORT' at the top tool bar inbetween media and billing.

Then click request support, etc.

Although the ticketing system is extremely slow and ineffective now a days.