Unable to connect to server

Falinfay - Lost City
Falinfay - Lost City Posts: 5 Arc User
edited April 2010 in Support Desk
Hi I updated this morning all went smoothly as usual but now I can not connect to server. Start button lights up fine, Server status is green, so I click start and get page not found. If i click confirm and move on to log in page type in user and pass i get unable to connect to server. Any suggestions?
Post edited by Falinfay - Lost City on

Comments

  • Falinfay - Lost City
    Falinfay - Lost City Posts: 5 Arc User
    edited April 2010
    KK well its been several hrs of trying to connect to server and hrs of trolling forums with no success. b:sad
    Have gone so far as to even go into config and disable anything that might even remotely have anything to do with the issue.
    Im not gonna bother uninstalling and reinstalling cause it takes up to a day for that on my lines. Frankly, if Im gonna go that rt then gonna spend 9 hrs downloading something new with hopefully less unresolvable issues then this game. b:surrender
    Will give it the rest of the day in hope of some help though. b:kiss
  • scarlettxcherry
    scarlettxcherry Posts: 0 Arc User
    edited April 2010
    I played the game fine about 2 days ago..I attempted to log on this morning to play & ran into an issue w/ the update server failing. I have no idea what's changed or how to fix it. I'm not finding much help on forums either so if someone can please help...?

    It tells me that my "current client program version is low" & to "please exit & update". However, clicking the update button wields no result at al.
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited April 2010
    scarlettxcherry wrote: »
    I played the game fine about 2 days ago..I attempted to log on this morning to play & ran into an issue w/ the update server failing. I have no idea what's changed or how to fix it. I'm not finding much help on forums either so if someone can please help...?

    It tells me that my "current client program version is low" & to "please exit & update". However, clicking the update button wields no result at al.

    Try a verify from the launcher please.
    [SIGPIC][/SIGPIC]
  • scarlettxcherry
    scarlettxcherry Posts: 0 Arc User
    edited April 2010
    aryannamage wrote: »
    Try a verify from the launcher please.

    I tried verifying a couple times, same result. Is there anything else I might be missing?
  • scarlettxcherry
    scarlettxcherry Posts: 0 Arc User
    edited April 2010
    aryannamage wrote: »
    Try a verify from the launcher please.

    Ah, I had to disable something in order to dl the patch & now I'm in. Thank you for helping me out.
  • LifeHunting - Heavens Tear
    LifeHunting - Heavens Tear Posts: 2,023 Arc User
    edited April 2010
    Falinfay - Lost City wrote: »
    KK well its been several hrs of trying to connect to server and hrs of trolling forums with no success. b:sad
    Have gone so far as to even go into config and disable anything that might even remotely have anything to do with the issue.
    Im not gonna bother uninstalling and reinstalling cause it takes up to a day for that on my lines. Frankly, if Im gonna go that rt then gonna spend 9 hrs downloading something new with hopefully less unresolvable issues then this game. b:surrender
    Will give it the rest of the day in hope of some help though. b:kiss

    Go into your system configurations.
    Go to the tab that says "Tools"
    Scroll down until you see "Disable UAC"
    Click on that.
    Click on the Launch button.
    Wait till you see, in the command prompt that comes up, a new line that will be something like C:\user\(insert your user name in here for your computer)> (this area will be blank with a blinking underline)
    Restart the computer


    And that should help. If it doesn't just go back to step 3 and instead of chosing "Disable UAC", chose "Enable UAC" and follow from that step on to go back to the UAC enabled.
  • Amorzka - Harshlands
    Amorzka - Harshlands Posts: 56 Arc User
    edited April 2010
    I had a problem with the update as it only updated to version 312, not the current version of 322.

    Click verify on the launcher and make sure you are running the current client version
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