earning zen??

xtangent
xtangent Posts: 25 Arc User
edited March 2010 in Cash Shop Huddle
I filled out and completed the offer that was supposed to give me free zen, but i didnt get it.....has anyone else had this problem and what did u do?? tyb:shocked
Post edited by xtangent on

Comments

  • shnuggles
    shnuggles Posts: 7 Arc User
    edited March 2010
    xtangent wrote: »
    I filled out and completed the offer that was supposed to give me free zen, but i didnt get it.....has anyone else had this problem and what did u do?? tyb:shocked

    Submit a ticket to the billing department and we can help you with this issue b:victory

    PWE Ticketing system.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • xtangent
    xtangent Posts: 25 Arc User
    edited March 2010
    ok, now my account says i have the zen but how do i get it in game??

    i clicked transfer zen to server but it asks for an activation code, but it wont send it to my email...i wrote to billing, i hope they answer
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited March 2010
    xtangent wrote: »
    ok, now my account says i have the zen but how do i get it in game??

    i clicked transfer zen to server but it asks for an activation code, but it wont send it to my email...i wrote to billing, i hope they answer

    Please log out of the website and close all of your web browsers that you have open. After that, open a new internet window and go back to our website. Log back in and try again. You should be fixed.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory