game crashes everytime i try to enter the character

slodoc
slodoc Posts: 10 Arc User
edited March 2010 in Support Desk
Hello everyone...

I have a problem that's driving me nuts... it's pretty similar to http://pwi-forum.perfectworld.com/showthread.php?t=640962 the only difference being I couldn't solve the problem by using the force login.

Up until now i was able to play without any problems and now the game started crashing randomly and now i can't even enter the character-the login screen works, i can log in, i can select my character, but then just after "Entering PW: time__" the game crashes and i get the bug report window. What can I do? I tried restarting the computer and it didn't work.

Thanks for all the info!
Post edited by slodoc on

Comments

  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited March 2010
    This entry from our FAQ should give you the info you need to fix it:
    http://pwi-forum.perfectworld.com/showpost.php?p=2534541&postcount=35
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • slodoc
    slodoc Posts: 10 Arc User
    edited March 2010
    Tried everything that was described there and it still doesn't work... Tried force-logging, reseting all the settings as described, tried holding the letter W... and nothing.... Maybe it'll help if a GM would somehow reset my position?
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited March 2010
    If this is happening on all of your characters, please try reinstalling your audio drivers.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • slodoc
    slodoc Posts: 10 Arc User
    edited March 2010
    it was happening on only one of my characters... Solved the problem now... Using the described instructions SEVERAL times... and there is one more thing that may help somebody in the near future.. for me it worked to press the fly button in the msec that i was signed in so i could change my position flying.. The game crashed while i was traveling to a quest...

    Thanks anyway for all the help =)
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