Game Client Problems.

Lindistor - Heavens Tear
Lindistor - Heavens Tear Posts: 7 Arc User
edited October 2010 in Support Desk
ALright, so I bought some zen using the new phone payment method and now when I log in and select my character, it says logging into perfect world. and then the client quits out and i get the anoyying report bugs...can somebody plz help me fix this prob...is anyone else having this issue?
b:angry b:cry
Join HellzArmy on Heavens Tear for fun b:laugh
Post edited by Lindistor - Heavens Tear on

Comments

  • MistaBwanden - Sanctuary
    MistaBwanden - Sanctuary Posts: 2,803 Arc User
    edited February 2010
    Lindistor - Heavens Tear wrote: »
    ALright, so I bought some zen using the new phone payment method and now when I log in and select my character, it says logging into perfect world. and then the client quits out and i get the anoyying report bugs...can somebody plz help me fix this prob...is anyone else having this issue?
    b:angry b:cry

    No.
    Its just you.
    I'm sure you buying Zen has nothing to do with it.
    Just try to restart your computer.
    Also, you used the wrong forum section.
  • Lindistor - Heavens Tear
    Lindistor - Heavens Tear Posts: 7 Arc User
    edited February 2010
    I know I didnt realize it was in the wrong spot till after i posted...and il restart it and see what it does..thanks
    Join HellzArmy on Heavens Tear for fun b:laugh
  • VilkasPilkas - Sanctuary
    VilkasPilkas - Sanctuary Posts: 83 Arc User
    edited February 2010
    Try play in window mode. Sometimes it helps. I had alot of problems (these bug reports) when played in FullScreen. Switched to Window mode, made window almost my resolution and problems gone b:chuckle
    My in-game name is:
    V i l k a s P i l k a s
    where l is L b:victory

    Sorry for my bad english b:surrender
  • sleepcat
    sleepcat Posts: 0 Arc User
    edited February 2010
    Actually, I'm playing in windowed mode and I'm having the same issue with very frequent bug reports ever since the latest patch. Besides random bug reports when going around doing WQ, it seems that using my Sage chi skill as well as the fitting room in cash shop prompts a bug report crash. Although this issue only occurs on one of my computers, I never had this problem prior to this week's patch.
    [SIGPIC][/SIGPIC]
  • sihndra
    sihndra Posts: 16 Arc User
    edited February 2010
    If you're still experiencing this issue, please refer to this thread in tech support
    [SIGPIC][/SIGPIC]
  • Darksylph - Heavens Tear
    Darksylph - Heavens Tear Posts: 1,816 Arc User
    edited February 2010
    sleepcat wrote: »
    Actually, I'm playing in windowed mode and I'm having the same issue with very frequent bug reports ever since the latest patch. Besides random bug reports when going around doing WQ, it seems that using my Sage chi skill as well as the fitting room in cash shop prompts a bug report crash. Although this issue only occurs on one of my computers, I never had this problem prior to this week's patch.

    This indicates its 1 of 2 possible issues.

    (1) The game files are corrupt on only that 1 computer. Doing a file verify & check would fix this. Or a complete reinstall.

    (2) its a hardware compatibility issue for something on that computer only. In which case, good luck ever seeing a fix to this. Being that some mounts & the Tideborn have graphical inconcistancies for many graphic cards & PWE has yet to even try to care about this.
  • sihndra
    sihndra Posts: 16 Arc User
    edited February 2010
    Darksylph - Heavens Tear wrote: »
    its a hardware compatibility issue for something on that computer only. In which case, good luck ever seeing a fix to this. Being that some mounts & the Tideborn have graphical inconcistancies for many graphic cards & PWE has yet to even try to care about this.

    The hardware compatibility issue that we've found to be causing this is that the user doesn't have audio drivers installed. Audio drivers are almost always free for your computer and PW Tech Support will be happy to help you find yours if you're lost.
    [SIGPIC][/SIGPIC]
  • Belut - Heavens Tear
    Belut - Heavens Tear Posts: 16 Arc User
    edited October 2010
    this is what i did,

    press delete on the character screen, wait for a moment then restore it. I had a problem logging into my archer, I did what i write here and it worked ! :)
  • frankieraye
    frankieraye Posts: 250 Arc User
    edited October 2010
    You realize this thread is 8 months old, right? b:chuckle
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