Client Crash & Bug Report

Dc_butterfly - Lost City
Dc_butterfly - Lost City Posts: 6 Arc User
edited February 2010 in Support Desk
Problem:
My client crashed suddenly and a bug report appears as follows -
i27f2c.jpg

When I tried to log back in, the client crashes with the same bug report popping up within 5 seconds.


Im sure many players have had similar problems with this client crash & bug report. And I've been getting this client crash every once in a while since November, but this time it's preventing me from staying on the server.

I believe GM has already made a thread regarding this issue. I think his only proposed solution was to Uncheck all the graphic setting and put everything on lowest and start client in window mode.

Unfortunately this did not work for me.

Is there another way to fix this? I would rather have it fixed once and for all and not having to see this bug report again once in a while.

Thanks.

21ms03l.jpg

2rfzgk9.jpg
Post edited by Dc_butterfly - Lost City on

Comments

  • stooix
    stooix Posts: 44 Arc User
    edited February 2010
    Windows 7 with a 64 bit aint right just yet. Expect problems with it.
  • Dc_butterfly - Lost City
    Dc_butterfly - Lost City Posts: 6 Arc User
    edited February 2010
    you have to be more specific.
    Is there anything you know from windows 7 64bit that may effect the performance of game client?
    or is it just your intuition?

    From what i know, Windows 7 64-bit is more compatible with alot of softwares that Vista 64-bit wasnt.

    Also, the game client has been running fine on Windows 7 64bit for a while now.
    And the problem just started yesterday.

    Moreover, the client starting crashing with bug reports ever since November, while i was still using vista.
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited February 2010
    Does this happen with every character, or just one? If it's the former, try reinstalling your audio drivers. If it's the latter, please refer to this FAQ entry:
    http://pwi-forum.perfectworld.com/showpost.php?p=2534541&postcount=35
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
This discussion has been closed.

Categories