PWI tore-up

stooix wrote: »

Did every possible systems check and update/re-install. Game crashes almost instantly, no sound, verify takes FOREVER.

Normal ping on dreamweaver is usually around 90. It's at 40 now. Half the players are suffering imo.

Standard/optimal resolution was set at 800x600 at default now it's at 1024x768.

These things are making the game unplayable at the ideal wrong time (facebook bonus). Are we going to see an addition week of 2x bonus since half of us aren't able to play the game?

One of the problems the game seems to be having is an issue related to sound and sound cards. Double check to make sure your sound drivers are up to date, and that you have the proper codecs installed as well. A codec pack like the K-Lite codec pack might be helpful. Check to make sure that your sound card is operating properly. If those things don't correct the issue, then do a DX diagnostics and submit it to the GM's in a support ticket.

click start menu > run > type in DxDiag and hit enter.

a screen will come up much like the one below.



Click the tab at the bottom that says 'Save All Information' this will create a text file called DxDiag.txt that you can send in the report you submit to tech support. This will help them troubleshoot your problem more directly.

~S

p.s. Ping times of 40ms -vs- 90ms are actually fast ping times. Your showing a faster response to and from the servers at 40ms.

Considering the millions of possible combination's of hardware, software, drivers and operating systems that a game developer has to contend with when coding the game, you should really be amazed that any system other than the one they built it on can run a game. I made some suggestions, you never bothered to say if it helped or not, instead you just whined, so I'm done trying to help you.

Have a nice day. Cupcake.

~S

*edit* Yes a 40ms ping is fast. What you forget is that just because YOU have a fast ping, others may not, and the ping time has nothing to do with the servers themselves at all, it has to do with the time it takes a signal from your computer, to reach the servers, and get back to your computer.

There is a LOT of routing that effects that ping time. If the lines your signal went through had to go around a dropped node, or any number of other possible 'internet issues' your ping time could end up in the hundreds of milliseconds or greater. By and by cupcake, those pings are in MILLISECONDS that is thousandths of a second. Most times you wouldn't even know the difference between 40ms and 90ms. In fact, your eye can't even register 90/1000 of a second.

stooix wrote: »

I expect the average ping of 90. When I get 40 it is my opinion less players are playing.

When I say i've done everything you can trust I have.

Just making sure you understand what I'm saying because it appears you don't.

It is your ASSUMPTION that fewer people are playing, from what I am seeing on the servers, that isn't so. MY ping times are consistent and have NOT been lowered so... this blanket statement that in your opinion it means fewer players, is just you showing what an idiot you are.

There won't be a refund for people who missed the 2x xp event, get over it. If you can't play, oh well. Deal with it and move on. I had been trying to help you. I stopped trying to help you due to your whine, if you don't like my 'attitude' that is just to damn bad. Your opinion has been registered and discarded as irrelevant to me.

~S

Basically the only thing I have noticed that has changed is that for some reason, a tie in has been made to sound. If there is a problem with your audio, the game crashes. After the patch, I was unable to use skills because they tied them into sound, if the sound was disabled, then the game simply Crashed To Desktop.

At the time I was running on board sound. My sound card was fried. I disabled it. When I re-enabled the sound card, my crashing issue ended. Others experienced much the same problems and when they fixed their driver/sound card/codec issues, their problems also went away.

I've noticed that those who are running on-board sound, rather than say a PCI sound card, are more likely to be having issues than not. I suspect it has something to do with the drivers conflicting but as I haven't got the dxdiag's of everyone who has had those issues, I can't come up with a coherent view of what the problem is or how it is related to sound crashing the program.

If you are running on board sound, double check to make sure it is enabled. that your drivers are up to date, and that you have the most current version of DirectX for your operating system. If you are running a mac... Buy a real Computer.

~S

*edit* Also, once again you have not provided any information on your system. You just say 'it is up to date' blah blah. Seriously, we can't help you if we don't know what you have. One further quick question for you. IF you are running windows, have you installed any of the 'optional' updates that are frequently provided at the windows update page? If not, try doing that and see if that helps.

stooix wrote: »

Key words are "helpful" and or "useful". Remember these words.

Someone trying to help you is being helpful, if they are not providing you with the information you need, that still doesn't mean they are not trying to assist you. If on the other hand, you simply refuse to provide them information they need to help you, then you are not providing them useful information.You are simply obstructing the process of troubleshooting your issue.

When you provide information we need, then maybe, just maybe, we can find a fix for you, but your steadfast refusal to do anything but complain and say "I'm up to date" doesn't do that. YOU are not providing us with ANY Useful information, so of course our efforts to be helpful are hampered by that lack of knowledge. Before you decide to start debating words with me, I suggest you try being HELPFUL and providing us with some USEFUL information on your system.

I give up.

Obviously you would rather spend time complaining, than actually doing anything to help yourself such as providing us with some basic information that might help us troubleshoot for you.

I myself have asked you specifically twice for details on your system, and pointed you once to a thread that would have done the same, that's three times you have been asked for system information such as Operating System, on-board or plug in sound, etc. Have you provided any of that information? Nope, all you did was whine and say everything on your system is fine (obviously it isn't or you would be playing the game).

So i'm done with you.

I hope you eventually resolve your issue, but you sure as hell won't do it by refusing to provide system information that might help people figure out what is wrong with your computer, and point you in a direction to solve the issue.

Have a nice non game playing day. I won't be back in this thread, and I doubt anyone else will be either.

~Saitada

You know, I should have just followed through with what I said a couple posts up. That I was done helping you. I am going to try to explain this to you in words a 4 year old can understand.

Windows XP uses different drivers than Vista, and Vista uses different drivers than 7.

One motherboard uses different drivers than another.

One sound card uses different drivers than another

One video card uses different drivers than another.

You refusal to give us even what fricking Operating System you are running (and what varient of said OS) basically tells everyone here that you don't want to be HELPFUL all you want to do is complain and blame everything on PWI for you not being able to play a game.

Seriously, get a clue dude. Without this information we can't help you. We can't suggest any possible fixes that might help you because you won't even tell us basic needed information.

My system is up to date tells us exactly fricking NOTHING.

So take your 'up to date system' and grow a clue, if you refuse to grow a clue, then shove that 'up to date system' up your ****. It will do about as much good as the information you have been providing us.

~Saitada

stooix wrote: »

That was very helpful...THANKS.

And your refusal to help us by giving us basic system information is not very helpful, THANKS.

I really don't understand you. You cry and whine 'I want help I want help' but refuse to do anything that might help us help you, and then have the gall to tell us we are not being helpful.

*shakes head*

Are you really this stupid that you think we can miraculously discern your system specs by 'it's 100% up to date'? Guess what cupcake, there are thousands of 100% up to date systems out there and each one is DIFFERENT.

Never mind, you are obviously not smart enough to understand what I have been trying to say. Tell mommy your an idiot and she should beat you. Get off the computer, and go outside.

~S