client program version too low

kotarofuuma
kotarofuuma Posts: 0 Arc User
edited February 2010 in Support Desk
i keep getting this message when i log in "client program version too low, please exit and update".. what does that mean? my client is up to date.. it was working just fine after maintennance then suddenly its like that..
Post edited by kotarofuuma on

Comments

  • whiteyrose
    whiteyrose Posts: 2 Arc User
    edited February 2010
    Maybe you have an old patch? Also; I just downloaded a new PW, but the "update server connection to server failed" can anyone help? And, what is your client patch? I can't get 279, I'm only on 229, and I've some problems as well.
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited February 2010
    Kota please try a verify from the launcher.
    [SIGPIC][/SIGPIC]
  • kotarofuuma
    kotarofuuma Posts: 0 Arc User
    edited February 2010
    i di verify and theres a pop up message saying version and client is the same. theni tried to log in again and still it says "client program version is low".. for those who asks if i downloaded the latest patch please read my first post as i said "IT WAS WORKING FINE AFTER MAINTENANCE"..
  • dayarmongol
    dayarmongol Posts: 4 Arc User
    edited February 2010
    OMG!!! i had the same problem.What i did is i clicked on the thing called "verify" before starting the game.Then it redos the patch then i started playing.REMMBER you have to click "verify"
  • kotarofuuma
    kotarofuuma Posts: 0 Arc User
    edited February 2010
    i already did click the "verify" button.. still getting the error msg.. b:surrender i dont wanna reinstall everything.. that just take too damn long lol
  • DrazoThePsy - Dreamweaver
    DrazoThePsy - Dreamweaver Posts: 1,167 Arc User
    edited February 2010
    What happens when you try to update again? (Latest game version is 279)
    [SIGPIC][/SIGPIC]
  • kotarofuuma
    kotarofuuma Posts: 0 Arc User
    edited February 2010
    it only says "client and version are the same" something like that..
  • kotarofuuma
    kotarofuuma Posts: 0 Arc User
    edited February 2010
    its been 7 hrs now since i re-verified the client patch version.. b:surrender
  • Nomnomvore - Heavens Tear
    Nomnomvore - Heavens Tear Posts: 15 Arc User
    edited February 2010
    This same thing is happening to my friend =( shes really close to quiting v.v
    "Be thou for the people"
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited February 2010
    Restart your PC and try Verify again.

    Try reviewing the antivirus and Vista/7 info in our FAQ.

    Antivirus link below \/

    If all else fails...

    You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing
    after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

    We'll take a look at your system and see what is going on hopefully, ok? b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • wicavian
    wicavian Posts: 4 Arc User
    edited February 2010
    hi, i have a problem i just installed perfect world, and i'm new here, but i can't instal game version 229, it gives an file download error.. does someone know what do to..
  • Lushess - Lost City
    Lushess - Lost City Posts: 23 Arc User
    edited February 2010
    I had the same problem,was dced from game could not log back in for about 8 hrs,could not get on forums either,then when i could log back in got the msg
    client program version is lowb:shocked,verify and was able to get in game..
    [SIGPIC][/SIGPIC]
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