How long is the average verification process?
Tenbira - Heavens Tear
Posts: 11 Arc User
Its been 6 hours and I dont think it will be done for another 4-5.
=.=;
=.=;
Post edited by Tenbira - Heavens Tear on
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0.o
If you're talking about the charging zen/gold process.... well it shouldn't take more than 15 minutes, but for me it usually takes no longer than a minute.[SIGPIC][/SIGPIC]
Note: No thats not me... I stole that from the interwebs b:chuckle
BTW.... YOU ROCK FORSAKENX
I like to think of myself as a dog, I can be cute and cuddly but sniff people's butts and get away with it ><>
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It said could not launch game. So then I started verifying my files.0
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about 2 minutes for me?
O.o'darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
Hawk:Do this. closing thread
frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
Kantorek: Yeah.. you should try it. It's awesome.
Sihndra: Nope- not currently possible under any circumstances. Sorry.
LokisDottir: I mean...not haunting the forums, nope nope..
Konariraiden: You don't know what you are up against. You will lose.
Waiting for...Hamster Packs!
58% chance to get tokens
41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
1% chance to get ban hamstered with the message "Hamsters United!"
[SIGPIC][/SIGPIC]0 -
Client file verification - Slow computers can take 0.5 - 1 hour. Fast computers no more than about 5 minutes. It depends on your current hard drive performance, usage, etc. Taking several hours is really abnormal though. Make sure you computer isn't doing anything else, including defragging or anti-virus scanners.
Zen verification - Over weekends, a couple days. In the week days....minutes or hours....I'm not sure. But unless it's automated, don't expect anything until at least this time Monday.[SIGPIC][/SIGPIC]0 -
We actually have a weekend staff that handles billing verification.
As to the file verification, I'm not sure why it's taking that long, but unless it's frozen the best thing to do is probably just wait it out.==/Senior QA Lead/==
Surtr from the south wielding fire
The gods' swords shine in the darkness, like stars in the night
Mountains collapse into rubble and fiends shall fall
Man walks the road to ruin as the sky splits in two0 -
file vertification taking that long. darn XD., its like 45 secs to 1,5 min b:chuckleI'm sorry for misspelling / mistyping and grammar b:surrender
102 - Archer - Heartz0 -
So it took 12 hours to verify, and yet it still says "could not launch game".
>:|0 -
12 hours?
._.'
me think your system be too weak to play PW (at least decently)
(>.<)'
12 hours?
X_x'
well um
can we has more information about stuff like hardware and stuff?darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
Hawk:Do this. closing thread
frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
Kantorek: Yeah.. you should try it. It's awesome.
Sihndra: Nope- not currently possible under any circumstances. Sorry.
LokisDottir: I mean...not haunting the forums, nope nope..
Konariraiden: You don't know what you are up against. You will lose.
Waiting for...Hamster Packs!
58% chance to get tokens
41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
1% chance to get ban hamstered with the message "Hamsters United!"
[SIGPIC][/SIGPIC]0 -
Try disabling your anti-virus and verifying again; some anti-virus programs (especially Norton) will sometimes decide that they don't recognize elementclient.exe, delete it just in case it's a virus it doesn't know about, and then not tell the user.==/Senior QA Lead/==
Surtr from the south wielding fire
The gods' swords shine in the darkness, like stars in the night
Mountains collapse into rubble and fiends shall fall
Man walks the road to ruin as the sky splits in two0 -
Tenbira - Heavens Tear wrote: »So it took 12 hours to verify, and yet it still says "could not launch game".0
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You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing
after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33
We'll take a look at your system and see what is going on hopefully, ok? b:pleasedDo you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera0 -
I'm just gonna redownload it (again).
This is getting annoying .-.0 -
Please note that you must have a fast and stable broadband internet connection to download, patch, and play the game on.
The connection has to be able to get data to and from our servers in a timely manner.Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera0 -
I have an acer laptop and vista. I have comcast high speed internet. And a intel Pentium dual-core.
:-00 -
same for me...
i automatically downloaded & installed patch 312 yesterday and could play fine.
this morning, i could start the client but upon login get the message that my version is too low and i should log out & update.
so i manually download the latest two patches but according to those, the version already is the latest one. i research about this on these forums, yet all that GM's and mods seem to say is "verify", without any further information whatsoever.
so i start verifying. the first time i wanted to cancel because it took too long... it froze my computer, me ending up booting my laptop. this second time it's been over 4 hours and only 25% verified... like wtf >_>
acer aspire6935G
windows vista home premium
core 2 duo @ 2.26ghz
4GB ram
nvidia geforce 9600M GT - 512MB
300 GB harddisk, iirc 5400 rpm
i think i know why i have to verify or reinstall, i had a problem with a program and had to revert to a certain restore point (yesterday after playing PWI), that's probably messed up everything.
but it seems impossible to me to have to verify for 12 hours or more... i haven't tried with shutting down my antivirus... so i'll try that and report afterwards... but i'm afraid of shutting down the verify process >_>;
and when downloading @ 1000 kB/s, the download of the client takes approx 1 hour... kinda ridiculous to verify then, isn't it? -.-0 -
woha, shutting down antivirus seems to be working. i've disabled the eset nod32 antivirus 4 real-time file protection thing. it will now take about 10 minutes to verify i estimate, with microsoft word and opera running in the background.
though that doesn't necessarily solve my problem...0 -
well to my surprise that did solve it - though i don't know how. i can log in again after verifying.
so if anyone encounters this problem at some point, of not being able to login due to "low version please exit & update", please do hit that verify button. but before you do that, disable or exit your antivirus program and other programs that require lots of virtual memory and harddisk use.
but as i've read, verifying doesn't always solve the problem, for (publicly) unknown reasons. in that case, i believe you'll have to submit a ticket or email PWI, or reinstall the client.
i guess i'm lucky, but it did take me retardly long to be lucky >_>;0
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