We still alive peoples I got a biggg problemm

nike71
nike71 Posts: 0 Arc User
edited February 2010 in Support Desk
untill last patch game was working omg so goood and form last patch in log with my char in game and if i jump or i use skill my client crashes i reinstaleg game 3 times instaled windows 2 times Now problem is my computer or the game????Btw administrators don't care about oones with problems.We are many with same problem and still no answer.We still alive here HELLOb:angry
Post edited by nike71 on

Comments

  • AngelaMarie - Heavens Tear
    AngelaMarie - Heavens Tear Posts: 56 Arc User
    edited February 2010
    I don't know if this will help you, but I found this while looking around the Tech Support forum:
    qin9 wrote: »
    In my other computer, the game crashed like most of people posted here, 1 squad buff, instant death, or stand there for few seconds after log in, instant death again.

    After seeing Saitada's reply in one of the thread:

    Originally Posted by Saitada - Sanctuary View Post
    Ok I found out what my problem was and corrected it.

    I have an on-board sound card that recently got fried, I disabled it until my new sound card gets here from Tigerdirect. When I re-enabled my on board sound card, I stopped crashing. I didn't have this problem with the sound card disabled causing the client to crash prior to this patch.

    Soundcard is a C-Media CM6501 with current drivers.

    ~Saitada


    I installed the driver for my onboard sound card (Realtek ALC655 CODEC), and now I tried squad buff and BOOM, no death. It may has something do with your sound card, I making this thread so everyone can see and look into it, otherwise not everyone sees Saitada's reply. Big thanks to Saitada! b:victory

    Good luck. :)
  • Saitada - Sanctuary
    Saitada - Sanctuary Posts: 3,220 Arc User
    edited February 2010
    Perhaps you should look at several of the threads already posted in this section. The issue with crashing on skill cast might be a sound card issue. Update your drivers. Update your windows. Update your vid card drivers.

    If your sound card is disabled YOU WILL CRASH on skill cast. This has been confirmed by me on three different computers now.

    ~S
  • nike71
    nike71 Posts: 0 Arc User
    edited February 2010
    um yea look im noot god at computers so it wil be nice if u could explain me how to enable my sound card lol:D
  • Saitada - Sanctuary
    Saitada - Sanctuary Posts: 3,220 Arc User
    edited February 2010
    nike71 wrote: »
    um yea look im noot god at computers so it wil be nice if u could explain me how to enable my sound card lol:D

    ok it is fairly easy.

    Right click on your 'my computer' icon. Choose properties. A new window opens called Device manager where you can see a list of component types in your computer. If you see a red or orange ! under the sounds, video and game controllers section then you have a sound card issue most likely. Or drivers are not enabled or there is some other problem.

    Once you know if there is a problem. then you can possibly troubleshoot it. I am going to make the assumption that you have all the software that came with your computer when you bought it. This generally includes motherboard drivers etc. if not, I suggest you try to find them. if your not good with computers you may very well have to get a friend who is, to help you do this.

    ~S
  • nike71
    nike71 Posts: 0 Arc User
    edited February 2010
    sh** i dont know whats going on but cant find a driver when i click update driver w8 for a freind to instal windows again:|
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