How i can change registration e-mail?

SimphonyGirl - Sanctuary · January 2010

I want to change my registration e-mail on my account of SimphonyGirl, because last week i got a virus and all my e-mails got ****, changed passwords etc.. And now for secure this account which using on PWi I want to change my old e-mail whit new one. Current e-mail of my account is not usable. Where i can change my old e-mail whit new one and what i need to do?

Thank you

waiting for reply

Teh_fishey - Dreamweaver · January 2010

You could potentially do it under profile by browsing to the "My Account" section https://register.perfectworld.com/account
Or you can try a live support chat http://support.perfectworld.com/chat
And last but not least try submitting a ticket http://support.perfectworld.com/ticketing
**If you submit a ticket do not submit repeated tickets, fill it out completely, take your time, and be patient. Wait for a reply, it can take over a week - as some players report.

AngelaMarie - Heavens Tear · January 2010

Teh_fishey - Dreamweaver wrote: »

You could potentially do it under profile by browsing to the "My Account" section https://register.perfectworld.com/account

You can't change it in "My Account." I was told that I would have to submit a ticket when I asked in an unrelated ticket.

SimphonyGirl - Sanctuary · January 2010

Thank u for help. Cant change e-mail on your account page, u can only send a ticket, well now i just need wait on reply of them.

Thank u again

Best regards

sidmeyster · January 2010

Did you get a reply from customer support. I am curious as to what they say

darthpanda16 suggested sending a ticket
http://pwi-forum.perfectworld.com/showthread.php?t=536871&highlight=change+email

Did your email address change?

How i can change registration e-mail?

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