Server access denied

Lothiel - Heavens Tear
Lothiel - Heavens Tear Posts: 11 Arc User
edited January 2010 in Support Desk
Since new patch i can't get access to the server. i already had the problem before which i usually solved by rebooting comp but now it doesn't work anymore.
Though the problem isn't the patch but simply to get a route to the server.
I ran several trace route & they all fail to get to server.

Any suggestion will be welcome.
Post edited by Lothiel - Heavens Tear on

Comments

  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited January 2010
    Post the trace route log here for darth to see mayhaps?
    b:puzzled

    and mayhaps more information about the problem itself.
    Did it happen ever since you has started playing PWI?
    b:puzzled
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • Lothiel - Heavens Tear
    Lothiel - Heavens Tear Posts: 11 Arc User
    edited January 2010
    hereunder the trace route message :
    D
  • Lothiel - Heavens Tear
    Lothiel - Heavens Tear Posts: 11 Arc User
    edited January 2010
    vers pwigc4.perfectworld.com [64.74.134.39]

    1 <1 ms <1 ms 1 ms neufbox [192.168.1.1]
    2 100 ms 30 ms 54 ms 62.196.96-84.rev.gaoland.net [84.96.196.62]
    3 75 ms 32 ms 69 ms 197.201.96-84.rev.gaoland.net [84.96.201.197]
    4 65 ms 29 ms 39 ms 194.201.96-84.rev.gaoland.net [84.96.201.194]
    5 62 ms 102 ms 44 ms V3553.van1-sec-2.gaoland.net [84.96.244.206]
    6 * 66 ms * if-7-2.icore1.PG1-Paris.as6453.net [195.219.198.
    97]
    7 138 ms 146 ms 159 ms Vlan429.icore1.NYY-NewYork.as6453.net [209.58.62
    .13]
    8 178 ms 146 ms * Vlan456.icore1.NTO-NewYork.as6453.net [209.58.26
    .41]
    9 124 ms 169 ms 122 ms Vlan549.icore1.NTO-NewYork.as6453.net [209.58.26
    .22]
    10 126 ms 123 ms 123 ms 0.xe-5-0-3.XL3.NYC4.ALTER.NET [152.63.18.6]
    11 224 ms 194 ms 228 ms 0.so-5-1-0.XL3.SJC7.ALTER.NET [152.63.0.150]
    12 251 ms 186 ms 192 ms POS4-0-0.GW4.SJC7.ALTER.NET [152.63.49.169]
    13 243 ms 192 ms * internap-sjc-gw.customer.alter.net [157.130.195.
    90]
    14 207 ms 245 ms 195 ms border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.
    20]
    15 * * * D
  • Reivi - Sanctuary
    Reivi - Sanctuary Posts: 742 Arc User
    edited January 2010
    the problem should be fixed.. there were problems playing from france those last few days.

    (Had myself lotsa lag... making anything other than dailies highly unplayable)

    the route is fine but the times are worst than mine


    try cleaning the resolve cache (ipconfig /flushdns)
    I look at all the trollers, and Pvpers.. and know they wouldnt have lasted 30sec on Camelot.

    Rules= Know your enemy (players and NPCs) gives you more chances to survive.
  • Lothiel - Heavens Tear
    Lothiel - Heavens Tear Posts: 11 Arc User
    edited January 2010
    ty for the advise reivi, i also cleaned the resolve cache as you suggested......and still unable to connect to server b:surrender
  • Lothiel - Heavens Tear
    Lothiel - Heavens Tear Posts: 11 Arc User
    edited January 2010
    Let it be known that Firewall was the problem. b:angry
    Once disconnected, i get access to server and game. b:pleased
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