Please help me i cant start the game

Saizes - Sanctuary
Saizes - Sanctuary Posts: 10 Arc User
edited December 2009 in Support Desk
Hello PWI community.
My PWI doesn't work for some reason.
There are strange signs after im starting it

Take a look

http://s196.photobucket.com/albums/aa112/RaptorStyle/?action=view&current=bugjpg.png


Can anybody help me please :D?
Post edited by Saizes - Sanctuary on

Comments

  • Saizes - Sanctuary
    Saizes - Sanctuary Posts: 10 Arc User
    edited December 2009
    *_* please help meh
  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    You may want to install East Asian Language Support so that people could read that error message properly. But I suggest clicking the "Verify" button to make sure everything is working properly... Perhaps someone else can suggest more, I don't know enough about these error messages -- considering I'm encountering one myself that I'm struggling with. >.>
  • Zarabella - Harshlands
    Zarabella - Harshlands Posts: 7 Arc User
    edited December 2009
    Same exact thing happening to me after the update. I thought I had maybe accidentally unistalled the East Asian Language Pack, but I've checked, and that's still there.

    I already verified my installation, and it's fine. It's odd that the error is still unitelligible with the East Asian pack installed, but that's what I've got.
  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    Same for me, actually. I have it installed, and it's still illegible. I thought it was just me though. I guess that confirms how useless it is...

    There needs to be a Mod or GM on here to post a list of all the possible jumbled error messages and what they mean, and how to fix them. It seems everyone is encountering them lately, especially since the new expansion...
  • Saizes - Sanctuary
    Saizes - Sanctuary Posts: 10 Arc User
    edited December 2009
    well how should i say i just installed it twice <.< [4-5 hours]
    and it shows still the same error [i cant read it lol] ermm and i verifiyed it but my clients said that everything is fine o.o
  • telecom
    telecom Posts: 0 Arc User
    edited December 2009
    lol i have the same thing and i did all that as well and it dont work i still cant read the error
  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    Saizes - Sanctuary wrote: »
    well how should i say i just installed it twice <.< [4-5 hours]
    and it shows still the same error [i cant read it lol] ermm and i verifiyed it but my clients said that everything is fine o.o
    telecom wrote: »
    lol i have the same thing and i did all that as well and it dont work i still cant read the error

    Same thing for me guys, I'm just hoping that the suggestions every one else tries that I was informed to try will work for you -- apparently, that's not the case.

    Here, go to read this post and do as informed. You may have better luck than here on the forums.
  • _grimreaper_ - Lost City
    _grimreaper_ - Lost City Posts: 49 Arc User
    edited December 2009
    you running windows 7 O.o
    i had problems with perfect world and windows 7
    installed vista back becuzz 7 is **** XD
    and everything worked fine againb:victory
    why is my avatar a wolf while i clicked the lionb:cry
    ill burn the forumb:angryb:angryb:angry
  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    Nope. I have Windows 7, but haven't tried running PW in it. Everything else runs just fine on it though, and it's just a Release Candidate, not even the final version. I prefer it over XP, I just haven't completely made the transition yet... I skipped Vista because it's too resource intensive.
  • Saizes - Sanctuary
    Saizes - Sanctuary Posts: 10 Arc User
    edited December 2009
    xD lol well ur right i have windows 7 [i cant play PWI and WC3 anymore] dunno why ....
    And i cant install Vista or XP anymore cause i dun have it lol...
  • telecom
    telecom Posts: 0 Arc User
    edited December 2009
    lol i have windows xp and im getting the same error
  • Zarabella - Harshlands
    Zarabella - Harshlands Posts: 7 Arc User
    edited December 2009
    telecom wrote: »
    lol i have windows xp and im getting the same error

    Yeah, XP for me too. Still can't get in. :(
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2009
    I'm going to need some more information from you about your computer.

    Find out what the model number for your PC is. Check the documentation that came with your PC, or look on the back or bottom of your PC for the model Number.

    Please tell us the manufacturer's name of your system too! (Like HP, Dell, Toshiba, etc.)

    Next, go to Start, click on Run (or Search if using Vista/7), and type in dxdiag and press enter.

    Click on the Display tab, and then post here everything in the Device and Drivers boxes:
    dxdiag.jpg

    Thanks!
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • Saizes - Sanctuary
    Saizes - Sanctuary Posts: 10 Arc User
    edited December 2009
    Well here are the requested infos

    http://i196.photobucket.com/albums/aa112/RaptorStyle/1.png


    http://i196.photobucket.com/albums/aa112/RaptorStyle/2.png

    Hmm my opinion is that my PC does not have the required system to run Windows 7 [32 bit ]
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2009
    Your PC doesn't seem to have any video drivers installed. Please contact your system's manufacturer about where to obtain drivers for it.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • Saizes - Sanctuary
    Saizes - Sanctuary Posts: 10 Arc User
    edited December 2009
    yea i think so
    Unbekannt means in english Unknown
    Well i will try it
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