Another error when starting the game!

XiangLi - Lost City
XiangLi - Lost City Posts: 11 Arc User
edited December 2009 in Support Desk
JEEZ. What next, my whole computer self-destructs?
But anyway, after figuring out the 'Could not launch game' problem (thanks Lee_Hyori!) I was able to press start and have the game open, but for about 2 seconds. I then recieved this jibberish error - CLICK THIS.

What do I do now?
Post edited by XiangLi - Lost City on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2009
    Try enabling support for East Asian Languages.

    Link below \/

    Hopefully that helps. You will then have to restart your PC after installing support.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • XiangLi - Lost City
    XiangLi - Lost City Posts: 11 Arc User
    edited December 2009
    Ok, thanks darth.
  • XiangLi - Lost City
    XiangLi - Lost City Posts: 11 Arc User
    edited December 2009
    Right.. so that doesn't work either. b:sad
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2009
    Try clicking the Verify button on the launcher.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • Lee_Hyori - Dreamweaver
    Lee_Hyori - Dreamweaver Posts: 105 Arc User
    edited December 2009
    Yeah I have the same problem! Game crashes right after being launched.

    I tried verifying. It didn't pick up on any missing/corrupted file

    Sigh...
    retired from pwi b:cry
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2009
    You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing
    after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

    We'll take a look at your system and see what is going on hopefully, ok? b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • XiangLi - Lost City
    XiangLi - Lost City Posts: 11 Arc User
    edited December 2009
    I didn't want to have to come to send a ticket.. but it looks like I'll have to. b:surrender
  • XiangLi - Lost City
    XiangLi - Lost City Posts: 11 Arc User
    edited December 2009
    So I have sent a ticket, anyone else having this error? b:sad
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2009
    What happened when you clicked the Verify button on the launcher?
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • XiangLi - Lost City
    XiangLi - Lost City Posts: 11 Arc User
    edited December 2009
    Nothing insanely obvious happened, but I noticed something.
    When I transferred a second copy of the elementclient.exe to the element folder (to fix the 'Could not launch game' error) the game started for 5 seconds and gave me that jibberish error. I then verified to see if that would fix the error, it didn't. But after verifying, the elementclient.exe went from this.
    ec1.jpg

    To this.
    ec2.jpg
  • chaosempress
    chaosempress Posts: 0 Arc User
    edited December 2009
    i have the same problem!!!! been like it for two days. was working fine then bang! soon as log in on tideborn error comes up n crashes instently!

    54795538.jpg
    Surtr wrote: »
    What happened when you clicked the Verify button on the launcher?
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2009
    Try this solution and see if it works for you.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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