when I click start it says "can not launch game" Why? Help!!!!

xleah22
xleah22 Posts: 2 Arc User
edited December 2009 in Support Desk
I have Vista btw. Webroot gamer mode is on, tried running as administrator and UAC is off.
Post edited by xleah22 on

Comments

  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    Check and make sure that "elementclient.exe" exists in it's respective folder. If not, that's your problem.

    If so, I may suggest running in Compatibility Mode for Windows XP (Service Pack 2), but others will have better suggestions than me.
  • xleah22
    xleah22 Posts: 2 Arc User
    edited December 2009
    I just uninstalled it and trying that first, thanks though. Where should that file be btw?
  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    In your PW root directory, there's a folder called "element". It should be inside that folder normally.
  • WolfsClaw - Lost City
    WolfsClaw - Lost City Posts: 2 Arc User
    edited December 2009
    i cant find a file that says elementclient.exe though there is an application that says elementclient and thats all
  • iceman000
    iceman000 Posts: 1 Arc User
    edited December 2009
    umm i went to "element" and dont see it. but on my other computer (where pw does work) i dont see elementclient.exe either so now im confused
  • Lee_Hyori - Dreamweaver
    Lee_Hyori - Dreamweaver Posts: 105 Arc User
    edited December 2009
    Well, I don't think you can play the game without that elementclient.exe file. And there has been several other posts regarding this issue. I provided a link to the file on the other threads.

    Extract the file into the "element" folder, then run verify. It may fix the problem, but I can't guarrantee it.

    Good luck.
    retired from pwi b:cry
  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    WolfsClaw - Lost City wrote: »
    i cant find a file that says elementclient.exe though there is an application that says elementclient and thats all

    You probably have file extensions hidden. If it has the same logo as the icon you use to open PW normally, that's the file. It's actually "elementclient.exe", just like files you save in notepad are "namehere.txt". You just don't see the extension on the end.
    iceman000 wrote: »
    umm i went to "element" and dont see it. but on my other computer (where pw does work) i dont see elementclient.exe either so now im confused

    You can search for it, but if you're able to run the game, it shouldn't be a problem. Mine is located in "D:\Program Files\Perfect World Entertainment\element\" only because my main hard drive is actually "D:\". Wherever PW is installed, it should be located within the element folder. If it's not, then, something is likely horribly amiss.
  • iceman000
    iceman000 Posts: 1 Arc User
    edited December 2009
    ya i saw ur other post. ill just try to get my friend to send me his file and see what happens or try ur way
  • iceman000
    iceman000 Posts: 1 Arc User
    edited December 2009
    I fix the problem when it says can no launch game just install the game again. What I did was install the game again without uninstalling it(i dont know if that make sense to u guys lol) but it work and i can play now. go to perfectworld folder and somewhere in there( i forgot) theres a icon that lets u install the game all over. so its kind of like u get the elementclient file back by installing it twice
  • _grimreaper_ - Lost City
    _grimreaper_ - Lost City Posts: 49 Arc User
    edited December 2009
    if you restart your pc it can work to...
    or try to: ctrl-alt-delete >taskmanager>processes>scroll till you find elementalclient.exe and end to proces
    why is my avatar a wolf while i clicked the lionb:cry
    ill burn the forumb:angryb:angryb:angry
  • Deliond - Heavens Tear
    Deliond - Heavens Tear Posts: 28 Arc User
    edited December 2009
    Um. If the file's not existing to begin with, and you're unable to open the game, ending the process in task manager wouldn't even be possible, much less would it help.
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