Rising Tide Hair Glitch - Send Customer Support a Ticket

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Comments

  • Numuta - Heavens Tear
    Numuta - Heavens Tear Posts: 30 Arc User
    edited December 2009
    this is me before.
    msdrsz.jpg
    this is me after -___-
    fcr14y.jpg
    and nu..i don't remember the numbers..sorry TT_TT
    If you look to the dawn
    and wish...
    I'll be there for you
    [SIGPIC][/SIGPIC]~Antipathian Honnor~
  • LadyMedusa - Dreamweaver
    LadyMedusa - Dreamweaver Posts: 8 Arc User
    edited December 2009
    I had the very first hairstyle. The curly updo (not barrel curls, but the tighter ones). I want my curly weave back!!! (or a tideborn style would be niceb:dirty
    Please give it up for the baddest ****......
    [SIGPIC][/SIGPIC]
  • Firesong - Dreamweaver
    Firesong - Dreamweaver Posts: 25 Arc User
    edited December 2009
    Sylvestrina - Sanctuary wrote: »
    Ahoj!

    Here is what happened on my account:

    http://www9.picfront.org/picture/TQBfCxRB/img/Hairbug.jpg

    The pink thingy absolutely does not work with red hair ...

    Greetings, Sylvestrina

    Same problem as the Archer here on my BM, got changed to the one listed as 10.
    And it doesn't feel right at all. =/
  • Develing - Sanctuary
    Develing - Sanctuary Posts: 2 Arc User
    edited December 2009
    Before b:dirty

    out.php?i=37681_20091201162858small.JPG


    After b:cry

    out.php?i=37687_20091218094043small.JPG


    I want my OLD STYLE BACK...pls!!!!
  • Gwtvix - Sanctuary
    Gwtvix - Sanctuary Posts: 22 Arc User
    edited December 2009
    Before:
    16d6a5c79a58b3fb15c751d758397ee6b058f35a.jpg
    After:
    62764854d4aaadfe358d68967ffca4551e0e823b.jpg
  • FooFoo_ - Heavens Tear
    FooFoo_ - Heavens Tear Posts: 26 Arc User
    edited December 2009
    xshadowxsaix wrote: »
    Submitting ticket as well.

    Before Update:
    Before.jpg

    After Update:
    After.jpg



    This is the same hairstyle both before and after for me as well...im just too lazy to post pics of my own so ill quote yours just for reference. I submitted a ticket yesterday still no confirmation email back from PWI though.
  • Errol - Dreamweaver
    Errol - Dreamweaver Posts: 15 Arc User
    edited December 2009
    FooFoo_ - Heavens Tear wrote: »
    This is the same hairstyle both before and after for me as well...im just too lazy to post pics of my own so ill quote yours just for reference. I submitted a ticket yesterday still no confirmation email back from PWI though.

    My hair was the same as well. I'm verifying files before I submit a ticket. b:surrender
  • YourHotness - Heavens Tear
    YourHotness - Heavens Tear Posts: 4 Arc User
    edited December 2009
    My hair...b:sad

    I'm also missing a small patch of hair

    Edit: Pic was too big

    http://i746.photobucket.com/albums/xx106/beefchicken_pwi/Hair-styleafterTidebornpatch.jpg
  • Aereda - Sanctuary
    Aereda - Sanctuary Posts: 12 Arc User
    edited December 2009
    LOL i have got the same problem, i think the perfect world devolopers want it to change, but can be a bug? or just the old hairstyle has been changed for another one?, the most normally i think is to give a free scroll to the bugged palyers or just change the hairstyle as old one. My question is when the PW devolopers will fix this "bug"?

    screenshot:

    original hairstyle:

    yesterdaycharthair-1.jpg?t=1261153645

    now:

    today-1.jpg?t=1261153693

    i try to do a new chart like the original one but i can't, the original hairstyle of my character has disapear.

    Bye, cya in game :D
  • aure22
    aure22 Posts: 20 Arc User
    edited December 2009
    Before:

    2009-12-0923-34-04.jpg

    After (a birthday cake on my head):

    2009-12-1718-49-21-2.jpg
  • Caoijmhe - Heavens Tear
    Caoijmhe - Heavens Tear Posts: 106 Arc User
    edited December 2009
    Beforeb:cute
    beforepatch.jpg

    Afterb:surrender
    afterthepatching.jpg


    Please fix it as soon as possible, I miss my curls.
  • Luscinia - Lost City
    Luscinia - Lost City Posts: 30 Arc User
    edited December 2009
    before:

    16644_106126079402143_100000142533065_155082_2066513_n.jpg

    after:-.-

    16644_106126076068810_100000142533065_155081_7941808_n.jpg
  • Tidelord - Dreamweaver_1386746192
    Tidelord - Dreamweaver_1386746192 Posts: 80 Arc User
    edited December 2009
    Ninnuam - Sanctuary wrote: »
    That's some big, umm eyes you got there. They really stand out.

    b:chuckleb:laughb:victory
  • _lil_pixie_ - Heavens Tear
    _lil_pixie_ - Heavens Tear Posts: 3 Arc User
    edited December 2009
    I'm having the same problem with my hair on my veno, LiL__Pixie. I had the same hair style as most of the people here, the curly one. I can't tell you the name or # of the style because it's no longer in the hair selection.
    BEFORE b:cute

    [IMG][/img]http://s973.photobucket.com/albums/ae214/LilPixie_01/?action=view&current=2009-10-3100-50-58.jpg

    AFTER b:sad

    [IMG][/img]http://s973.photobucket.com/albums/ae214/LilPixie_01/?action=view&current=2009-12-1814-29-18.jpg

    If the links don't work, sorry, I'm new to this. lol
  • Zaniyva - Sanctuary
    Zaniyva - Sanctuary Posts: 2 Arc User
    edited December 2009
    zallocc wrote: »
    Again, Same problem, two characters:

    error1hl.jpg w592.png

    error2ko.jpg w460.png

    I have the same problem on this Wizard as the second character in the above post. Except for my hair being a different color, it looked like the before picture and last I saw was like the after picture.
  • KimEunMi - Dreamweaver
    KimEunMi - Dreamweaver Posts: 39 Arc User
    edited December 2009
    Luscinia - Lost City wrote: »
    before:

    16644_106126079402143_100000142533065_155082_2066513_n.jpg

    after:-.-

    16644_106126076068810_100000142533065_155081_7941808_n.jpg

    That's exactly what happened to my Cleric. She had the first hairstyle, but when I logged in after the update, she had the second hairstyle.
    [SIGPIC][/SIGPIC]
  • Shattara - Sanctuary
    Shattara - Sanctuary Posts: 1 Arc User
    edited December 2009
    Both my Veno Shattara and my Blademaster Zyrria's hair was changed after the Tideborn patch on Dec 16, 2009. Please fix this as I really do not think it is fair I will have to purchase makeover scrolls to fix it myself. Thanks!

    shattaraandZyrriabeforeandafterpatc.jpg
  • Zhou_Yu - Heavens Tear
    Zhou_Yu - Heavens Tear Posts: 45 Arc User
    edited December 2009
    Redmenace - Heavens Tear wrote: »
    I don't know if you are aware of this, but there is an actual *game* hidden inside the "Barbie's First MMO" simulator that *you* are playing.

    I'm sure that watching you stamp your foot like that, along with the "gold cup" on your head, is just precious.

    RedMenace

    \Man Up, Nancy
    Redmenace - Heavens Tear wrote: »
    I love the way you assume you're the only one who thought of checking this out, and you think that no one did any testing. You really need a Ego Reduction Department, b:surrender You know, that way you might understand that they *did* try to find all the problems, and this set fell thru the cracks.

    I guess they were too busy with the "add another server" threads, and the "OMG, more X packs, you n00bs" threads, and the "here's how you build and stat a new race that no one has seen, or knows anything about, but here's my valuable opinion anyways" threads.

    It's hair.

    It'll get handled.

    Get over it.


    RedMenace

    \said it before, and I'm gonna have to make it my .sig
    \\"Man Up, Nancy"

    I'm sure you're used to being able to run around and bully any little girl you want to at your junior high school but that doesn't work in the real world. Many of these people (my wife included) spent a lot of effort on their character and have a right to be upset. Just because you don't care what your boyfriends hair looks like doesn't mean you can troll on the women here. They know it will be fix and the GMs TOLD them to post here and submit a ticket. Grow up, act like a man, and leave the ladies alone.
  • Zaniyva - Sanctuary
    Zaniyva - Sanctuary Posts: 2 Arc User
    edited December 2009
    Also, I just tried to submit a ticket but it keeps timing out. Do I really need to or is posting here enough? I would assume this is something that needs to be fixed by a patch that reverts the hair back, not by fixing each individual. But I really don't know much about coding so I could easily be wrong.
  • Nezarai - Sanctuary
    Nezarai - Sanctuary Posts: 9 Arc User
    edited December 2009
    I've sent in 2 tickets about this already, and no reply yet T_T So here it is. Two of my characters are screwed up while my other two and the new tideborn ones are fine.

    Nezarai before and after~
    nezaraihairissue.jpg

    Bristy before and after~
    bristyhairissue.jpg

    >_> Please fix this or credit all affected characters with non-tradable makeover scrolls or something...
    ^^ Nezarai, colorful Cleric of Sanctuary...IS ANGRY THAT HER HAIR GOT STOLEN D:<

    b:flower The colors of life are precious. =3
  • Cinaed - Dreamweaver
    Cinaed - Dreamweaver Posts: 4 Arc User
    edited December 2009
    Ran verify and my char's hairstyle still hasn't changed... b:cry Hairstyle number is 64, though.

    Tried to submit a ticket yesteday, but failed.. then realized the file size limit was 4 mb, and my two screenshots were 10 mb total... b:shocked no idea how to edit the pictures on this computer either... b:surrender

    Before: http://i271.photobucket.com/albums/jj131/innocentxsin/2009-12-0915-46-54.jpg

    After: http://i271.photobucket.com/albums/jj131/innocentxsin/2009-12-1712-23-14.jpg
  • Vinat - Sanctuary
    Vinat - Sanctuary Posts: 1,200 Arc User
    edited December 2009
    Zhou_Yu - Heavens Tear wrote: »
    I'm sure you're used to being able to run around and bully any little girl you want to at your junior high school but that doesn't work in the real world. Many of these people (my wife included) spent a lot of effort on their character and have a right to be upset. Just because you don't care what your boyfriends hair looks like doesn't mean you can troll on the women here. They know it will be fix and the GMs TOLD them to post here and submit a ticket. Grow up, act like a man, and leave the ladies alone.

    lol ty for sticking up for us all. i was prepared to rip him a new one should he enter and start flaming again.
    Zaniyva - Sanctuary wrote: »
    Also, I just tried to submit a ticket but it keeps timing out. Do I really need to or is posting here enough? I would assume this is something that needs to be fixed by a patch that reverts the hair back, not by fixing each individual. But I really don't know much about coding so I could easily be wrong.

    and this. i submitted a ticket for my main, but i dont plan on sending a ticket for my bm and cleric alt, or for my countless noobs who have also had a hair change problem. i would think that it would be much easier to just fix it within the client thing rather than on an individual basis.
  • TheHumanSage - Heavens Tear
    TheHumanSage - Heavens Tear Posts: 9 Arc User
    edited December 2009
    Well the only screenshots i have are of my hairstle after my new hairstyle because i dont really take screenshots alot unless csomething looks cool and such but it is what is now the male hairstyle 47 and this is my with the new hair style...b:angryb:angryb:angryb:

    <a href="http://s1019.photobucket.com/albums/af311/TheHumanSage/Perfect World/?action=view&amp;current=2009-12-1818-28-39.jpg&quot; target="_blank"><img src="http://i1019.photobucket.com/albums/af311/TheHumanSage/Perfect World/2009-12-1818-28-39.jpg&quot; border="0" alt="Annoyed at Hairstyle..."></a>
    ""To be or not to be?" is only one of the questions that need to be asked."-This message was brought to you by TheHumanSage the future of wizard power!(LA wizzy ftw)b:victory
  • TheHumanSage - Heavens Tear
    TheHumanSage - Heavens Tear Posts: 9 Arc User
    edited December 2009
    2009-12-1818-28-39.jpg

    hmm i dont think the last code was the one i was suppose to post maybe its this one...
    ""To be or not to be?" is only one of the questions that need to be asked."-This message was brought to you by TheHumanSage the future of wizard power!(LA wizzy ftw)b:victory
  • TheHumanSage - Heavens Tear
    TheHumanSage - Heavens Tear Posts: 9 Arc User
    edited December 2009
    yup that was the codeb:angryb:pleasedb:angry
    ""To be or not to be?" is only one of the questions that need to be asked."-This message was brought to you by TheHumanSage the future of wizard power!(LA wizzy ftw)b:victory
  • TraLi - Sanctuary
    TraLi - Sanctuary Posts: 7 Arc User
    edited December 2009
    I just want to say to the GMs this is not going to be fixed by client verification as it is obviously a server side issue, because other people can see the change as well. I am afraid I do not have a screenshot of my hair before, although one has been posted of my previous and current hairstyle by another poster. I noticed these 2 have changed, the id number is the same as it always was, but the mesh is now different.
    idHairModel = 274
    idHairModel = 185

    I have the same hair as this user:
    Vinat - Sanctuary wrote: »
    EDIT: i ran verify, it did not fix this issue.


    BEFORE

    ORIGINAL HAIR: #10 on customize list. icon AND in-game style looked like this:2009-10-2617-45-48.jpg


    AFTER
    after the patch, it turned into THIS (in both the customize screen, and the in-gme graphics):2009-12-1714-32-30.jpg
  • Vinat - Sanctuary
    Vinat - Sanctuary Posts: 1,200 Arc User
    edited December 2009
    i just checked my email, and i have gotten a response from the ticketing people. it went something like this:

    "hi, we are aware of the issue. please fill out the form below.

    1- whats the problem
    2- did you ever have this problem before
    3- when did it happen
    4- did you use a makeover scroll
    5- when did you use it (if you used one)
    6- please send us some pics of the problem"


    now i feel all of that is unnecessary, i already explained the problem and sent my pics, but i did fill the "form" and i sent more pics, but this response is feeling a lot like "ok if you used a makeover scroll we will credit you for that, but thats about it".

    im seriously going to have a nuclear meltdown if they dont bring my hairstyle back.
  • Millenie - Dreamweaver
    Millenie - Dreamweaver Posts: 10 Arc User
    edited December 2009
    I haven't got a "before" shot anymore. b:cry

    I haven't noticed any hair glitches with any of my other characters on Dreamweaver, so I'm just going to ref a couple previous posts in this thread per my main veno's hairdo:

    http://pwi-forum.perfectworld.com/showpost.php?p=5877911&postcount=112

    http://pwi-forum.perfectworld.com/showpost.php?p=5881092&postcount=118

    And to anyone who may be acting like a snot: I don't think caring about what one's character looks like is a big crime, considering that the character design interface is, er, pretty badass and comprehensive? And I'm sure that most of us designed our characters to be something we can stand looking at for the hours and hours we spend playing the game. That **** three-loopy-curls-on-top isn't something I want to stare at while I'm kicking skeleranc ****. b:cute
  • archangelclover
    archangelclover Posts: 1 Arc User
    edited December 2009
    Here are my before and after screenshots. Really hope that this error gets fixed soon...

    13535_105539256129914_100000215214269_142360_5721885_n.jpg
  • Millenie - Dreamweaver
    Millenie - Dreamweaver Posts: 10 Arc User
    edited December 2009
    archangelclover wrote: »
    Here are my before and after screenshots. Really hope that this error gets fixed soon...

    O ya, having just peeked at my archer on Sanctuary, same hair change as yours. But... less of a priority to me than my veno. b:chuckle Just agreeing with the glitch for the record. My other characters are fine.
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